Real Estate Web Platform for Lead Qualification

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Solution Overview

Problem

The real estate market faces inefficiencies due to a lack of information tools for consumers, excessive competition for agents, and difficulty for vendors to market their professional networks, leading to costly and inefficient lead generation and sales processes.

Innovation Solution

A web-based system that facilitates online collaboration and transaction management by allowing users to navigate geographic regions, select properties, and associate real estate agents and service providers with their accounts, providing comprehensive data analysis and marketing tools for agents and vendors to promote their services.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If real estate brokerages provide property listing information on their web sites, then consumers gain visibility into property information, but the information tools remain poor and agents remain the primary information source

Engineering Contradiction:
Improvereal estate information accessibilityVSAvoidquality of information tools
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent introduces a third-party lead source system that acts as an intermediary between consumers and real estate agents. This system captures consumer information directly online and resells it as qualified leads to agents, eliminating the need for consumers to rely on agent-controlled brokerage websites for information access. The intermediary provides better information tools while reducing agents' information monopoly.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If agents turn to third-party lead sources to stay competitive, then they gain access to consumer information, but the leads are poorly qualified and require significant time and effort to process

Engineering Contradiction:
Improveaccess to consumer informationVSAvoidtime to move leads through sales process
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system performs preliminary qualification of leads before they are delivered to agents. By pre-screening consumers based on specific criteria and pre-qualifying their interest levels, the system ensures that agents receive only highly qualified leads ready for immediate engagement. This preliminary action eliminates the need for agents to spend time filtering unqualified prospects.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms where consumer responses and interactions are tracked and used to continuously improve lead qualification accuracy. This feedback loop ensures that the system learns from each interaction and refines its qualification process, delivering increasingly better-quality leads to agents over time.

Inventive Principle:
Principle #23Feedback

3Loss of information

If agents purchase leads from third parties to remain competitive, then they access more consumer data, but the process becomes costly

Engineering Contradiction:
Improveconsumer data accessVSAvoidcost of lead purchasing
Core Design Contradiction:
Loss of informationVSLoss of energy

Solution Approach 1:

The system enables consumers to self-qualify and self-present their information online without requiring agent intervention or purchase. Consumers directly submit their information through the third-party platform, which then automatically matches and delivers qualified leads to appropriate agents. This self-service model eliminates the need for agents to purchase leads, as the system provides free access to pre-qualified consumer information.

Inventive Principle:
Principle #25Self-service

4Productivity

If vendors rely on informal professional networks for business, then they derive considerable business from these networks, but there is no mechanism to evaluate or market the network's value

Engineering Contradiction:
Improvebusiness from professional networksVSAvoidvisibility of network value
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The patent introduces an online platform as an intermediary that makes professional networks visible and evaluable. The system creates a digital representation of vendors' professional networks, allowing consumers to see and assess the quality and extent of vendor connections. This intermediary function transforms invisible informal networks into visible, measurable assets that can be marketed and evaluated.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS9105061B2Online marketplace for real estate transactions
Publication Date: 2015.08.11 REDFIN CORP
  • US9105061B2 patent drawing
  • US9105061B2 patent drawing
  • US9105061B2 patent drawing

AI summary

Under an embodiment of the invention, a web site system maintains a real estate web page. The web page has an aerial image map of a geographic region that can be navigated by a user. The web site system facilitates online collaboration for real estate transactions. When the user registers, the system creates a user account for real estate information. Real estate agents and/or other real estate service providers selected by the user are granted shared access to the user's account by the web site system.