Real-Time Message Supplementation System

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Solution Overview

Problem

Existing communication systems do not allow users to supplement voicemails or video messages with additional auditory or imagery features, limiting the richness of communication when a communication attempt fails and the recipient is unavailable.

Innovation Solution

A computing device interacts with a user to create a message, analyzing it in real-time and providing options for modifying or supplementing the message with auditory or imagery features, which the user can select and apply before sending it to the recipient, using natural language processing and machine learning to suggest relevant options based on the message content.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If existing communication systems are used to send voicemails or video messages, then basic message delivery is achieved, but the ability to supplement messages with additional auditory or imagery features is lost

Engineering Contradiction:
Improvemessage supplementation capabilityVSAvoidcommunication system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary processing system that sits between the user and the communication network. This intermediary analyzes the message content, identifies opportunities for supplementation, and presents relevant auditory or imagery features to the user. The intermediary handles the complexity of feature matching and integration, allowing the basic communication system to remain simple while gaining enhanced capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The message creation and supplementation process is divided into distinct segments: initial message capture, real-time analysis, supplementation option presentation, user selection, and final message assembly. This segmentation allows each component to be independently optimized and managed, reducing overall system complexity while enabling sophisticated message enhancement capabilities.

Inventive Principle:
Principle #1Segmentation

2Loss of information

If real-time analysis and message options are provided to users, then message richness is improved, but processing time and system response time increase

Engineering Contradiction:
Improvemessage content enrichmentVSAvoidmessage creation time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of the message content as it is being created, identifying potential supplementation opportunities in advance. By analyzing the message trajectory and content early in the creation process, the system can prepare and present relevant supplementation options before the user finishes recording or typing, minimizing additional time requirements.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The real-time analysis process selectively skips detailed examination of certain message portions that are less likely to benefit from supplementation. The system focuses computational resources on identifying key moments or content types that would most benefit from additional auditory or imagery features, rushing through less critical analysis to maintain overall processing speed.

Inventive Principle:
Principle #21Skipping (Rushing through)

Data Source

PatentUS11863503B2Methods and systems for supplementing a message
Publication Date: 2024.01.02 COMCAST CABLE COMM LLC
  • US11863503B2 patent drawing
  • US11863503B2 patent drawing
  • US11863503B2 patent drawing

AI summary

Methods and systems for modifying/supplementing a message are described. A computing device may receive a message from a user device that is intended for a recipient device. A user of the user device may create a message, such as a voicemail, by interacting with the computing device. The computing device may analyze the message in real-time as the user is interacting with the computing device and send, to the user device, one or more options for modifying/supplementing the message. The user of the user device may select one or more of the options and cause the computing device to modify/supplement the message accordingly.