Electronic Receipt Display with Benefit Information Segmentation
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Solution Overview
Problem
Existing electronic receipt systems fail to effectively notify customers about benefits associated with electronic receipts, requiring users to transition to a separate screen for details, and benefits are often unrecognized by non-active users.
Innovation Solution
An information processing device that receives a user identifier and displays a list of electronic receipts with additional information, such as benefit granting details, directly associated with the receipt information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If benefit information is added to electronic receipt information, then user engagement and awareness of promotional offers are enhanced, but the complexity of the display system increases
Solution Approach 1:
The display control means segments benefit information into distinct visual elements (icons, symbols, or highlighted text) that are separately rendered alongside electronic receipt information. This segmentation allows the system to manage complex benefit data by presenting it as discrete, easily recognizable components rather than a monolithic information block.
Solution Approach 2:
The system applies local quality by adding specific visual indicators (such as icons, colors, or symbols) only to portions of the display where benefit information is present. This allows the display to maintain simplicity for standard receipts while automatically enhancing specific areas where benefits exist, without increasing overall system complexity.
2Loss of information
If benefit information is displayed in association with electronic receipt information, then accessibility of benefit information is improved, but the information density of the display increases
Solution Approach 1:
The display control means extracts benefit information from the bulk of electronic receipt data and presents it as separate, visually distinct elements. This extraction allows benefit information to be made accessible and immediately visible without requiring users to process the entire receipt document, thereby reducing the effective information density users must navigate.
Solution Approach 2:
The system uses color changes, icons, or symbolic representations to encode benefit information in a visually distinct manner. This allows the display to convey additional information through visual cues rather than text alone, reducing the amount of textual information density while maintaining or enhancing accessibility.
3Loss of time
If additional information is displayed on the same screen, then user navigation is simplified, but the screen space available for other information is reduced
Solution Approach 1:
The display control means utilizes another dimension by incorporating visual indicators (icons, symbols, or graphical elements) that convey benefit information without requiring additional linear text space. This dimensional approach allows multiple types of information to coexist on the same screen by using vertical or lateral visual cues rather than expanding horizontal text content.
Data Source
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AI summary
An information processing device (50) according to an embodiment includes a display unit (53) that displaying electronic receipt information, characterized in that the information processing device (50) further comprises: reception means (514) that receives an input of an identifier capable of identifying a user, and a display control means (514) that displays a list of pieces of the electronic receipt information associated with the identifier, in which the display control means (514) displays, when additional information on benefit granting is added to the electronic receipt information, first display information according to a type of the additional information in association with the electronic receipt information displayed in the list.