Electronic Receipt Management via Payment Card Address Extraction
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Solution Overview
Problem
Consumers face inconvenience in managing disparate payment transaction receipts from various retailers, as physical receipts are often preferred due to lack of access to consumer email addresses or communication devices, and existing systems do not efficiently facilitate electronic receipt generation and management across multiple merchants.
Innovation Solution
A system and method for seamless electronic receipt generation and management at point-of-sale (POS) transactions, where a POS component generates content and sends electronic receipts to a contact address stored on a payment card, allowing for centralized storage and management of receipts through an electronic receipt depository, enabling customers to access and query their transactions conveniently.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If physical receipts are provided at POS transactions, then consumers can have a tangible record of transactions, but consumers cannot efficiently manage and access receipts from multiple retailers
Solution Approach 1:
The patent merges receipts from multiple retailers into a single centralized electronic repository accessible through one interface. Consumers can view, search, and manage all transaction receipts from different merchants in one location, eliminating the need to physically collect and organize separate paper receipts from each retailer.
Solution Approach 2:
The system creates electronic copies of physical receipts and stores them in a centralized database. The POS component generates electronic receipt data that is transmitted to and stored in the centralized repository, providing consumers with digital replicas of transaction records that can be easily accessed and managed online.
2Ease of operation
If electronic receipts are sent to consumer email addresses, then receipt management becomes more efficient, but consumers must provide personal information to merchants
Solution Approach 1:
The patent introduces a centralized electronic receipt repository as an intermediary between merchants and consumers. Instead of merchants directly storing or accessing consumer email addresses, the system uses the centralized repository to receive, store, and distribute receipt information, thereby protecting consumer privacy while enabling efficient electronic receipt delivery.
Solution Approach 2:
The system extracts the email address information from the merchant-consumer interaction and stores it securely in the centralized repository. Merchants only need to transmit receipt data to the repository without ever having direct access to or storage of sensitive consumer contact information, separating the receipt delivery function from personal data management.
3Adaptability or versatility
If a centralized electronic receipt system is implemented, then consumers can efficiently manage all receipts, but the system complexity increases
Solution Approach 1:
The patent creates a universal centralized electronic receipt repository that serves multiple functions: storing receipts from various merchants, providing consumer access interfaces, enabling receipt search and retrieval, and facilitating data transmission between POS systems and consumers. This multi-functional system handles diverse receipt formats and sources through a single unified platform.
Solution Approach 2:
The system enables consumers to independently access, search, and manage their own receipt data through user-friendly interfaces. The centralized repository automatically receives, stores, and organizes receipt information, allowing consumers to retrieve their own transaction records without requiring merchant intervention or complex manual organization.
4Productivity
If merchants store consumer contact information for receipt delivery, then electronic receipt delivery is streamlined, but consumer privacy is compromised
Solution Approach 1:
The centralized electronic receipt repository acts as an intermediary that receives consumer contact information securely and uses it only for the purpose of delivering receipts. Merchants transmit receipt data to the repository without directly accessing or storing consumer email addresses, maintaining delivery efficiency while protecting consumer privacy through the intermediary layer.
Data Source
AI summary
There is provided a system and a method for the generation and management of point-of-sale (POS) electronic payment transaction receipts. The system and method include a POS component that performs a transaction at a location at which a customer and the POS component are physically present together generates content relating to the transaction; and a payment card that identifies a contact address to which an electronic receipt is to be sent. The POS component generates the electronic receipt based on the content relating to the transaction and causes the electronic receipt to be sent to the contact address identified on the payment card. The electronic receipt management system and method are based on payment transaction receipt information across a plurality of merchants, providing customers with an efficient solution for managing their receipts, and allowing merchants to offer better and more targeted recommendations for customers.