Reception System for Streamlining Multi-Service User Data Entry
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Solution Overview
Problem
When a large number of user information records are registered, applicants face significant labor and time challenges in selecting the correct user information for service applications due to the vast number of options, leading to inefficiencies in inputting user information for services.
Innovation Solution
A reception system that identifies associated services, displays previously input user information in a selectable manner across multiple service input forms, and acquires the selected information for input, allowing for streamlined data entry by leveraging common user information across related services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If all registered user information is displayed in a selectable manner, then the applicant can select from previously input information, but the labor and time to find the correct user information increases when a large number of records are registered
Solution Approach 1:
The patent segments the large set of registered user information by associating it with specific services. Instead of displaying all user information records at once, the system divides and presents only those records linked to services that are currently being applied for or are related to the current application context, making the selection process more manageable and efficient
Solution Approach 2:
The system performs preliminary action by pre-identifying and displaying only the user information records that are relevant to the current service application. The identification means determines which registered user information should be shown before the selection interface is presented to the applicant, filtering out unrelated records in advance to reduce search time
2Reliability
If user information is manually input for each service application, then accurate data entry is achieved, but the labor and time required increases significantly
Solution Approach 1:
The patent implements copying by allowing the applicant to select previously input user information records and reuse them for current service applications. The acquisition means copies the selected user information from registered records into the current application form, ensuring data accuracy while eliminating repetitive manual entry
Solution Approach 2:
The system merges the user information input process across multiple services by identifying associated services and presenting user information that can be shared among them. This combining approach allows a single user information record to serve multiple service applications simultaneously, improving both accuracy and productivity
Data Source
AI summary
To save a labor and time to input user information of a service, in a reception system (S), an applicant inputs user information to an input form of each of a plurality of services. Identification means (101) identifies other services associated with a service to be input. Display control means (102) displays pieces of user information that have been input to input forms of the other services in a selectable manner. Acquisition means (103) acquires, when the applicant has selected one of the pieces of user information displayed by the display control means (102), the selected one of the pieces of user information as user information of the service to be input.