Recommendation System Using Aggregated User Feedback

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Solution Overview

Problem

Users face difficulties in selecting appropriate business objects on websites due to limited descriptive information, authenticity concerns, and inefficient communication methods for confirming object reliability, leading to inaccurate recommendations and resource wastage.

Innovation Solution

A system and method for recommending target object information, where a server collects historical selection data from multiple users to provide support ratios and reliability feedback to clients, enabling informed decisions based on collective user experiences and reducing resource wastage.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users rely on simple descriptive information displayed on web pages to select business objects, then the interface remains simple and easy to operate, but users cannot fully understand the authenticity and reliability of the business objects

Engineering Contradiction:
Improvereliability of business object informationVSAvoidinsufficient descriptive information
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The patent implements a feedback mechanism where users can provide evaluation information about business objects, and this feedback is collected and displayed to other users. The system aggregates user evaluations and presents them as reference information, creating a feedback loop that improves information reliability without requiring complex interfaces. Users receive feedback from the community about product authenticity and quality.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent introduces an intermediary mechanism where a server collects, processes, and aggregates user evaluation information. This intermediary layer transforms individual user feedback into consolidated reference information that can be displayed to all users. The server acts as a mediator between users and business objects, processing information to enhance reliability while maintaining simple interfaces.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If users communicate with friends or acquaintances to confirm business object reliability, then they can obtain some confirmation information, but the communication lacks focus and wastes server and network resources

Engineering Contradiction:
Improveconfirmation of business object reliabilityVSAvoidserver and network resource consumption
Core Design Contradiction:
ReliabilityVSLoss of energy

Solution Approach 1:

The patent implements a self-service mechanism where the system automatically collects, processes, and displays user evaluation information without requiring active communication between users. Users simply provide evaluations when prompted, and the system automatically aggregates and presents this information to others. This eliminates the need for targeted communication with friends or acquaintances, reducing network and server resource consumption while maintaining reliability confirmation.

Inventive Principle:
Principle #25Self-service

3Reliability

If users establish communication connections with friends to obtain confirmation information, then they can verify business object reliability, but the process is time-consuming and inefficient

Engineering Contradiction:
Improveverification of business object accuracyVSAvoidtime to obtain confirmation information
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent implements preliminary action by collecting and aggregating user evaluation information in advance before users need to make decisions. The system proactively gathers feedback from users who have already evaluated business objects and makes this information readily available to other users. This eliminates the need for users to spend time actively searching for or establishing communications to verify reliability, as the information is pre-collected and immediately accessible.

Inventive Principle:
Principle #10Preliminary action

4Ease of operation

If descriptive information for business objects is kept simple, then the web page interface remains easy to operate, but false or inaccurate information from business object providers cannot be detected

Engineering Contradiction:
Improvesimplicity of web page interfaceVSAvoidaccuracy of business object descriptive information
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent segments the information display into two distinct parts: the original simple descriptive information from business object providers and the separate user evaluation feedback. This segmentation allows the interface to remain simple for displaying product information while adding a distinct section for user feedback that highlights authenticity and reliability. The separation prevents clutter while maintaining both simplicity and reliability.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent applies local quality by providing user evaluation feedback specifically for portions of the information display where authenticity concerns arise. Rather than complicating the entire interface, the system adds targeted feedback elements in specific locations where users need reliability information, such as near product descriptions or pricing. This localized approach maintains overall interface simplicity while enhancing reliability where needed.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS10133786B2Method and system for recommending target object information
Publication Date: 2018.11.20 ALIBABA GROUP HOLDING LTD
  • US10133786B2 patent drawing
  • US10133786B2 patent drawing
  • US10133786B2 patent drawing

AI summary

Embodiments of the present application relate to a method for recommending target object information, a system for recommending target object information, a client for recommending target object information, a server for recommending target object information, and a computer program product for recommending target object information. A method for recommending target object information is provided. The method includes receiving a target object informational recommendation request including information pertaining to a plurality of short-listed objects selected, determining historical selection information on the plurality of short-listed objects, the historical selection information including a historical count, a selection count, or both, and sending the part or all of the short-listed object historical selection information to a client.