Integrating Recorded Messages with Fund Transfers

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Solution Overview

Problem

Current money transfer systems lack the ability to seamlessly integrate recorded messages with fund transfers, limiting the personalization and notification capabilities for senders and recipients.

Innovation Solution

A computerized method and system that allows senders to associate recorded messages with fund transfers, using a unique identifier (MTCN), enabling recipients to retrieve messages through various channels like phone, internet, or mobile devices, and providing notification options for parties involved in the transaction.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If recorded messages are integrated with fund transfers, then personalization and notification capabilities are enhanced, but system complexity increases

Engineering Contradiction:
Improvepersonalization capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines the money transfer system with a messaging system into a single integrated platform. The host computer system processes both fund transfers and recorded message transmissions through unified communication protocols, allowing senders to attach audio, video, or text messages to monetary transactions. This merging enables enhanced personalization without requiring separate independent systems.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The host computer system is designed to perform multiple functions: processing fund transfers, storing message data, transmitting notifications, and managing recipient communications. The system can handle various message types (audio, video, text) and multiple notification channels (email, SMS, in-app), making it a universal platform that addresses diverse communication needs within a single system architecture.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If multiple communication channels are provided for message retrieval, then recipient accessibility is improved, but system complexity increases

Engineering Contradiction:
Improvemessage retrieval accessibilityVSAvoidcommunication channel complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system provides universal access to recorded messages through multiple communication channels including email, SMS text messages, and in-app notifications. The host computer system manages all these channels through a unified interface, allowing recipients to retrieve messages via their preferred method without requiring the sender to manage multiple separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The host computer system acts as an intermediary that receives messages from senders and redistributes them through appropriate communication channels based on recipient preferences and availability. The system automatically routes message notifications to the most accessible channel for each recipient, simplifying the complexity of multi-channel communication management.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If recorded messages are associated with fund transfers, then notification efficiency is enhanced, but information security requirements increase

Engineering Contradiction:
Improvenotification efficiencyVSAvoidinformation security
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system merges fund transfer notifications with recorded message transmissions, so that when a recipient receives notification of money availability, they simultaneously receive or can access the attached message. This combination improves notification efficiency by delivering both financial and personal information through a single integrated process rather than separate communication streams.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system implements feedback mechanisms where senders can confirm message delivery status and recipients can acknowledge receipt. The host computer system tracks and reports on the successful transmission of both funds and messages, providing security verification that enhances information reliability while maintaining efficient notification delivery.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10311410B2Money transfer system and messaging system
Publication Date: 2019.06.04 WESTERN UNION CO
  • US10311410B2 patent drawing
  • US10311410B2 patent drawing
  • US10311410B2 patent drawing

AI summary

A system for transferring funds from a sender to a recipient with a recorded message is disclosed. In one step the method includes receiving a request for a fund transfer from the sender. The sender may make the request for a fund transfer at a transaction processing device. In another step a payment is received from the sender for the fund transfer and a payment confirmation is transmitted to the host computer system. An identifier may then be assigned to the fund transfer. A recorded message from the sender may be received and at least a copy of the recorded message may be transmitted to a host computer system. The recorded message may then be associated with the fund transfer. A request, including the identifier, may be received from the recipient to receive the recorded messaged. In another step the recorded message may be sent to the recipient.