Redactive Messaging Embedding Private Comments in Public Threads
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Solution Overview
Problem
Traditional communication methods, such as email and online social environments, lack the ability to efficiently embed private comments within public messages, leading to irrelevant information being shared with all recipients and disrupting the context of the original message.
Innovation Solution
Implementing a system that allows for the embedding of private comments within public messages, where these comments are only visible to intended recipients, while maintaining the overall context of the public message for other recipients.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If traditional email and social media systems send public messages to all recipients, then all recipients receive the same information, but irrelevant information is shared with recipients who do not need it
Solution Approach 1:
The message is segmented into public content and private comments. The system divides the communication into two layers: a public message visible to all recipients and private comments visible only to specific intended recipients. This segmentation allows customization for different recipients while maintaining the overall message structure and context.
Solution Approach 2:
Private comments are nested within the public message structure. The system embeds private comments inside the public message envelope, allowing them to be transmitted along with the public message but remain invisible and inaccessible to recipients who are not the intended audience. This nesting preserves the message context while enabling targeted delivery.
2Productivity
If private comments are embedded in public messages, then targeted communication is achieved, but system complexity increases
Solution Approach 1:
The message management system is designed to handle both public messages and private comments through a unified interface and processing pipeline. The system maintains backward compatibility with traditional messaging while adding private comment functionality, allowing it to serve multiple purposes (public communication, private communication, and contextual preservation) through a single system architecture.
Solution Approach 2:
The system introduces an intermediary message management layer that sits between the sender and recipients. This intermediary automatically processes the message, separates public content from private comments, and distributes them appropriately to different recipients based on their intended audience. This mediator handles the complexity internally while presenting a simple interface to users.
3Reliability
If all recipients receive the complete public message, then context is preserved for everyone, but information overload occurs for recipients who only need specific comments
Solution Approach 1:
The system applies local quality by providing different information volumes to different recipients based on their needs. Each recipient receives the public message context plus only the private comments intended for them, rather than all private comments from the message. This localized information delivery maintains context integrity while reducing information overload for each individual recipient.
Data Source
AI summary
The technology disclosed relates to embedding private comments in public messages. In particular, it relates to customizing public messages by including private comments that are directed to specific recipients. The private comments are included in the context of the public messages sent to their intended recipients but excluded from the public message when it is sent to other recipients. The private comments can be viewable only to their intended recipients and in the context of the public response. The public response as seen by recipients not intended to receive private comments does not include the private comments. This enables a sender of a private comment to efficiently communicate selected information to specific recipients without burdening all recipients with information which may not be relevant for them. Furthermore, it preserves the overall context of the original message.