Information Processing Device for Registered Scan-to-Email Delivery
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Solution Overview
Problem
Users are inconvenienced by the need to input their e-mail address on a mobile terminal when instructing an image forming apparatus to send scanned data, as existing methods require manual entry even when the user's e-mail address is already registered on the image forming apparatus.
Innovation Solution
An information processing device communicates with the image forming apparatus to send image data to a pre-registered user destination by sending user information and job instructions, eliminating the need for manual e-mail address input on the mobile terminal.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the user inputs the e-mail address manually on the mobile terminal, then the image forming apparatus can send scanned data to the user, but the user operation becomes inconvenient
Solution Approach 1:
The e-mail address is pre-registered in the image forming apparatus before the user needs to send scanned data. When the user selects the send-to-myself button, the system automatically retrieves the pre-registered e-mail address without requiring manual input, thus eliminating the time loss and inconvenience of manual entry
Solution Approach 2:
The image forming apparatus automatically retrieves and uses the user's pre-registered e-mail address when they initiate a scan-to-email operation. The system serves itself by automatically filling in the destination field without requiring the user to manually input their e-mail address, thereby improving ease of operation
2Ease of operation
If the e-mail address is pre-registered in the image forming apparatus, then manual input is eliminated, but the system requires preliminary registration configuration
Solution Approach 1:
The e-mail address registration is performed as a one-time preliminary action during initial setup or first use. Once registered, the system automatically retrieves the e-mail address for subsequent operations, eliminating the need for repeated manual input and reducing the complexity of ongoing operations
Solution Approach 2:
The image forming apparatus maintains its own database of registered user e-mail addresses and automatically retrieves the appropriate address when needed. This self-service mechanism eliminates the need for continuous manual configuration and simplifies the sending operation, though it does require initial registration setup
Data Source
AI summary
In a case where a user instructs an image forming apparatus to perform processing of sending scanned image data to the user from a mobile terminal, the user needs to input a user's e-mail address on the mobile terminal, which includes an inconvenient operation. From the mobile terminal, the user instructs the image forming apparatus to send the data to the user's e-mail address which is preliminarily registered in the image forming apparatus.