Registration Terminal Displaying Discount Information
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Solution Overview
Problem
Customers in self-service POS systems often fail to notice discount information while shopping, as existing advertising management systems do not effectively convey this information in a manner that grabs their attention amidst the shopping experience.
Innovation Solution
An information processing apparatus and product information notification system that includes a server apparatus and a registration terminal, where the server manages discount information and communicates with the registration terminal to display discount information to customers on a display device, allowing customers to easily recognize discounted products during their shopping process.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If discount information is notified through existing advertising management systems using signage or mobile terminals, then customers can receive discount information, but customers often do not notice the discount information and are difficult to recognize it
Solution Approach 1:
The patent introduces a registration terminal as an intermediary device that moves with the customer through the sales floor. This terminal receives discount information from the server and displays it in the customer's field of view, acting as a mediator between the advertising management system and the customer to ensure the information is actually noticed and recognized.
Solution Approach 2:
The patent transitions discount information delivery from static signage or separate mobile terminal notifications to a dynamic display integrated into the customer's shopping path. The registration terminal moves with the customer, bringing the information to the customer's attention in their immediate visual field rather than requiring them to seek out or notice separate notification devices.
2Ease of operation
If a self-service POS system moves around the sales floor with the customer, then product registration can be performed conveniently, but the customer pays close attention to products and the registration terminal, making it difficult to notice discount information
Solution Approach 1:
The patent merges the discount information display function with the registration terminal that the customer already uses for product registration. By combining these functions in a single device that moves with the customer, the system ensures the customer's attention is directed to one device that provides both registration services and discount information, eliminating the need to notice separate notification devices.
Solution Approach 2:
The registration terminal serves multiple functions: it enables product registration, displays product information, and presents discount information. This multi-functional device becomes the customer's primary interface throughout the shopping experience, ensuring discount information is delivered through a channel the customer is already engaged with.
Data Source
AI summary
According to an embodiment, an information processing apparatus moves around a sales floor with a customer and executes processing relating to product registration. The information processing apparatus inputs specific information for specifying a product sold in the sales floor and a price of the product. The information processing apparatus displays information of a registered product on the basis of the input specific information. Further, the information processing apparatus acquires information regarding a discounted product sold in the sales floor and displays the acquired information regarding a discounted product.