Automated Reimbursement Processing via Payment Data Identification

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

The existing reimbursement processes for payment amounts are cumbersome and difficult to automate, posing challenges for both the payer and the reimbursing side, particularly in systems that require system renovation and integration of information processing systems.

Innovation Solution

An information processing system that includes payment data acquisition, reimbursement object identification, and calculation of reimbursement values, allowing for automated reimbursement processing by identifying payer and payee information, calculating reimbursement amounts, and facilitating reimbursement to designated accounts, thereby improving convenience for both parties.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If automated reimbursement processing is introduced, then productivity and convenience are improved, but device complexity and system renovation requirements increase

Engineering Contradiction:
Improvereimbursement processing efficiencyVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The information processing device performs multiple functions including acquiring payment data, identifying reimbursement objects, calculating reimbursement values, and storing reimbursement records within a single integrated system. This multi-functional approach consolidates what would otherwise require multiple separate systems, improving productivity while managing overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system automatically acquires payment data from external payment processing systems, identifies which payments qualify for reimbursement based on pre-stored payer and payee information, calculates reimbursement values, and executes reimbursements without requiring manual intervention. This self-service capability dramatically improves processing efficiency while the automation handles the complexity internally.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If manual reimbursement processing is used, then system complexity is reduced, but loss of time and convenience deteriorate

Engineering Contradiction:
Improvereimbursement convenienceVSAvoidprocessing time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

Payer information and payee information are stored in advance in the information processing device before reimbursement processing begins. When a payment is made, the system can immediately match the payment against pre-stored information to determine reimbursement eligibility and calculate amounts, eliminating the need for manual verification and significantly reducing processing time while maintaining ease of use.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If existing systems are renovated to enable automation, then productivity improves, but ease of manufacture and implementation worsen

Engineering Contradiction:
Improvereimbursement processing efficiencyVSAvoidsystem implementation ease
Core Design Contradiction:
ProductivityVSEase of manufacture

Solution Approach 1:

The information processing device acts as an intermediary layer between existing payment processing systems and reimbursement management. It acquires payment data from external payment systems through standard interfaces, processes reimbursement logic independently, and executes reimbursements. This intermediary approach allows integration with existing systems without requiring extensive renovation of either the payment system or the reimbursement system.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11775981B2Information processing device, method, and medium
Publication Date: 2023.10.03 RAKUTEN GROUP INC
  • US11775981B2 patent drawing
  • US11775981B2 patent drawing
  • US11775981B2 patent drawing

AI summary

An information processing device is provided with a payment data acquiring unit for acquiring, from a payment processing system, payment data relating to a completed payment, a reimbursement object identifying unit for identifying, out of the payment data that is acquired, object payment data relating to a payment that is an object of reimbursement, on the basis of the information that enables identifying of the payer and the information that enables identifying of the payee included in the payment data, and a calculating unit for calculating a volume of a reimbursement value used for the reimbursement, on the basis of the payment amount included in one or a plurality of pieces of the object payment data identified by the reimbursement object identifying unit, for each payer.