Relay Apparatus for Cloud Data Storage Failure Handling
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Solution Overview
Problem
Existing cloud-based data storage systems do not effectively handle failures in data uploading from image processing apparatuses, leading to user inconvenience and lack of personalized handling options when data storage in one cloud fails.
Innovation Solution
A relay apparatus and method that includes a memory for storing user authentication and failure handling information, which receives data and storage requests from image processing apparatuses and transmits authentication information and data to the cloud, and upon storage failure, refers to failure handling information to provide personalized handling methods to users, including URL links for alternative processes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If data is uploaded to cloud via relay server with automatic retry, then data storage reliability is improved, but user convenience deteriorates because generic error notifications are sent even when uploading succeeds
Solution Approach 1:
The patent applies local quality by sending different types of notifications based on the specific user and situation. Instead of generic error notifications, the system determines whether to send error notifications or completion notifications based on individual user settings and actual upload status, making the notification quality localized to each user's needs and circumstances.
Solution Approach 2:
The patent implements dynamics by making the notification system adaptable and changeable. User settings can be modified to change notification behavior, and the system dynamically determines what notification to send based on current upload status and user preferences, rather than following a fixed notification pattern.
2Device complexity
If generic error notification is sent to all users, then system complexity is reduced, but adaptability to different user needs deteriorates
Solution Approach 1:
The patent applies preliminary action by storing user settings in advance that define preferred notification behaviors. Before an upload operation completes or fails, the system has already configured how to handle notifications for that user, allowing personalized responses without adding complex real-time decision logic during the upload process.
Solution Approach 2:
The patent implements feedback by using user settings to guide notification behavior. The system receives feedback about user preferences and adjusts its notification strategy accordingly, sending appropriate notifications based on what each user has previously indicated they want to receive.
Data Source
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AI summary
A relay apparatus includes a memory, a receiving unit, a transmitting unit, and a second transmitting unit. The memory stores authentication information of a user and failure handling information for the user. The user uses a cloud service. The failure handling information is used when storing of data in the cloud service fails. The receiving unit receives user information of the user, data to be stored in the cloud service, and a storage request to the cloud service, from an image processing apparatus. The transmitting unit transmits the authentication information of the user and the data to be stored in the cloud service to the cloud service in accordance with the storage request to the cloud service. When storing of the data in the cloud service fails, the second transmitting unit refers to the failure handling information and transmits information about a failure handling method to the user.