Relay Device for Indirect Terminal Management
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Solution Overview
Problem
Existing terminal management systems are unable to manage terminal devices when the terminal management device cannot communicate directly with them, due to network restrictions.
Innovation Solution
A system and method where a terminal management device communicates with terminal devices through a relay device, generating an installation package that includes terminal management device information and an installer to configure the relay device for communication, allowing it to function as a relay between the terminal management device and the terminal devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the terminal management device communicates directly with terminal devices via network, then communication reliability is improved, but the system cannot manage terminal devices on local networks with communication restrictions
Solution Approach 1:
The patent introduces a relay device as an intermediary component between the terminal management device and terminal devices on local networks. The relay device receives management commands from the terminal management device and forwards them to the terminal devices, enabling indirect communication that bypasses network restrictions while maintaining communication reliability.
2Adaptability or versatility
If the terminal management device uses relay device for communication, then adaptability to network restrictions is improved, but the system complexity increases due to additional relay device configuration
Solution Approach 1:
The terminal management device automatically generates an installation package containing a relay processing program and necessary configuration information. When installed on the relay device, this program enables the relay device to automatically configure communication settings and establish connections, eliminating the need for manual configuration and reducing system complexity.
Solution Approach 2:
The terminal management device performs preliminary actions by generating and distributing the installation package before the relay device needs to function. This pre-configuration approach ensures that when the relay device is deployed, it already contains the necessary software and configuration data to immediately begin relaying commands without requiring complex setup procedures.
3Ease of manufacture
If manual configuration of relay device is required, then communication settings can be customized, but the ease of operation deteriorates due to complex setup procedures
Solution Approach 1:
The relay device, after installing the relay processing program from the installation package, automatically performs self-configuration by reading the embedded configuration information and setting up its communication parameters. This self-service mechanism eliminates the need for operators to manually configure complex settings, dramatically improving ease of operation.
Data Source
AI summary
A non-transitory computer-readable medium stores computer-readable terminal management instructions configured to, when executed by a first processor of a first computer, cause the first computer to function as a terminal management device configured to communicate with a terminal device via a relay device, obtain terminal management device information regarding the terminal management device, and generate an installation package containing the terminal management device information and an installer, the installer being configured to, when executed by a second processor of a second computer, cause the second computer to install a relay processing program on the second computer to function as the relay device, and change communication settings for the second computer based on the terminal management device information contained in the installation package, thereby enabling the second computer functioning as the relay device to communicate with the terminal management device.