Remediation Orchestrator for Application Upgrade Failures
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Solution Overview
Problem
Application upgrade failures in computing devices are common and challenging to remediate efficiently, leading to disruptions in client environments.
Innovation Solution
A method and system that utilize a remediation orchestrator to identify and execute remediation steps on client devices by obtaining remediation requests, policies, and upgrade information through device emulation, enabling automatic remediation of failed application upgrades.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If application upgrades are performed on client devices, then application functionality is improved, but upgrade failures occur causing disruptions
Solution Approach 1:
The system performs preliminary emulation of application upgrades in a virtualized environment before deploying them to actual client devices. The remediation orchestrator creates virtual instances, applies upgrades there first, validates success, and only then propagates successful upgrades to production devices, preventing failures in the live environment.
Solution Approach 2:
The patent introduces a remediation orchestrator as an intermediary component between the upgrade source and client devices. This orchestrator manages the upgrade process by coordinating emulation instances, analyzing failure causes, generating remediation scripts, and controlling the deployment workflow, thereby isolating and managing upgrade risks.
2Reliability
If manual remediation of upgrade failures is performed, then upgrade issues can be addressed, but time and resources are consumed
Solution Approach 1:
The system implements automated self-service remediation where the remediation orchestrator automatically analyzes upgrade failure logs, identifies root causes, generates appropriate remediation scripts, and applies fixes without human intervention. The system services itself by autonomously detecting and correcting its own upgrade failures.
Solution Approach 2:
The patent establishes a feedback loop where upgrade failure information is captured, analyzed by the remediation orchestrator, and used to generate remediation actions. The results of remediation are monitored and fed back into the system to validate success, creating a closed-loop automated remediation process that continuously improves.
3Reliability
If device emulation is used to test upgrades, then upgrade reliability is improved, but system complexity increases
Solution Approach 1:
The system creates virtual copies (emulation instances) of client devices to test upgrades in isolation. These copies replicate the necessary device environment and application state without requiring physical duplicate devices, enabling comprehensive testing while managing complexity through virtualization.
Solution Approach 2:
The remediation orchestrator serves multiple functions: it manages emulation instances, analyzes failure logs, generates remediation scripts, and deploys fixes. This multi-functional approach consolidates what could be separate complex systems into a single coordinated platform, reducing overall system complexity while maintaining comprehensive upgrade validation capability.
Data Source
AI summary
A method for managing a client environment includes obtaining, by a remediation orchestrator, a remediation request associated with a failed application upgrade on an emulation of a client device; in response to the remediation request: obtaining a remediation policy associated with the application upgrade; obtaining application upgrade information associated with the application upgrade; identifying remediation steps to service the remediation request using the application upgrade information and the remediation policy; and initiating performance of the application upgrade and the remediation steps on the client device.