Automated Reminder System Data Filtering and Sync

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Solution Overview

Problem

Current appointment reminder systems face inefficiencies and errors in manual updating of appointment status, integration difficulties with various systems, and coordination challenges between service providers, clients, and reminder systems, particularly in handling large volumes of data and real-time updates.

Innovation Solution

A system and method for processing and updating event-related information using automated reminders, which includes an upload module, filter module, communication module, and download module to manage data packages, filter out unnecessary data, and translate responses for updating scheduling device databases, ensuring real-time integration and coordination.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual updating of appointment reminder status is used, then system simplicity is maintained, but efficiency and accuracy deteriorate due to labor intensity and errors

Engineering Contradiction:
Improveefficiency of updating event-related informationVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system enables automated self-updating of appointment status by having the reminder system itself retrieve updated event information from the scheduling device database and automatically modify its own records, eliminating the need for manual intervention while maintaining system functionality

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements a feedback loop where the reminder system continuously monitors the scheduling device database for updated event information and automatically adjusts its records accordingly, ensuring real-time synchronization without manual updates

Inventive Principle:
Principle #23Feedback

2Reliability

If real-time integration between reminder systems and scheduling devices is implemented, then coordination accuracy is improved, but integration difficulty and system complexity increase

Engineering Contradiction:
Improvecoordination accuracyVSAvoidintegration complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system uses the scheduling device's existing database as an intermediary that both the reminder system and scheduling device access, eliminating the need for complex direct integration mechanisms while ensuring real-time coordination through shared data access

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system leverages the universal database access capability of the scheduling device, allowing the reminder system to retrieve and update information through standard database operations rather than requiring specialized integration protocols

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Quantity of substance

If automated reminder systems handle large amounts of data from multiple appointments and clients, then coverage is improved, but processing efficiency and error rates deteriorate

Engineering Contradiction:
Improvevolume of event-related data handledVSAvoidprocessing efficiency
Core Design Contradiction:
Quantity of substanceVSProductivity

Solution Approach 1:

The system extracts only the necessary updated event information from the large volume of data in the scheduling device database and processes solely that filtered information, improving processing efficiency by avoiding unnecessary handling of redundant data

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system performs partial updates by processing only the specific event information that has changed or been updated, rather than reprocessing all appointment and client data, thereby maintaining efficiency even with large data volumes

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS8065362B2System and method for processing and updating event related information using automated reminders
Publication Date: 2011.11.22 STERICYCLE COMMUNICATION SOLUTIONS INC
  • US8065362B2 patent drawing
  • US8065362B2 patent drawing
  • US8065362B2 patent drawing

AI summary

There is provided a system for facilitating updating of stored event data of a scheduling device, the event data adaptable for use in generating an event reminder message for receipt by a client resulting in corresponding response data in response to the event reminder message, the system comprising: an upload module configured for receiving a data package including the event data and at least one of a client data and service provider data associated therewith; a filter module configured for removing unnecessary data from the data package in accordance with predetermined filter settings to provide a modified data package; a communication module for configuring the modified data package for transmission to a server for use in generating the event reminder message; and a download module configured for receiving a notification package including the response data translated into a native language format of the scheduling device suitable for updating the stored event data, wherein the notification package is subsequently sent to the scheduling device for updating of the corresponding event data.