Remote Assistance Control for AV Operator Shortage Prevention

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Solution Overview

Problem

Existing remote assistance systems for autonomous vehicles face increased waiting times at assistance points due to unexpected events or shortages of available operators.

Innovation Solution

A remote assistance device that controls the driving of autonomous vehicles to prevent operator shortages by instructing vehicles to stop, change routes, or adjust speed when no operators are available, optimizing operator allocation and reducing waiting times at assistance points.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If vehicles are allowed to proceed normally to assistance points, then operational efficiency is maintained, but operator shortages occur leading to increased waiting times

Engineering Contradiction:
Improveoperational efficiencyVSAvoidwaiting time for assistance
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by predicting operator availability and vehicle arrival times in advance, then proactively adjusting vehicle routes or schedules before operator shortages occur at assistance points, preventing waiting times rather than reacting to them

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system establishes a feedback loop that continuously monitors operator availability, predicts future shortages, and adjusts vehicle operations accordingly, using prediction results to inform real-time decision-making about route modifications and scheduling changes

Inventive Principle:
Principle #23Feedback

2Loss of time

If vehicle operations are controlled to prevent operator shortages, then waiting times are reduced, but system complexity increases

Engineering Contradiction:
Improvewaiting time for assistanceVSAvoidsystem complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The system enables self-service by using automated prediction algorithms and control mechanisms that independently adjust vehicle operations based on predicted operator availability, reducing the need for manual coordination and complex human-in-the-loop decision-making processes

Inventive Principle:
Principle #25Self-service

3Reliability

If predictive control is implemented to manage operator availability, then assistance delivery is improved, but computational requirements increase

Engineering Contradiction:
Improveassistance delivery reliabilityVSAvoidcomputational energy consumption
Core Design Contradiction:
ReliabilityVSUse of energy by moving object

Solution Approach 1:

The system applies partial action by implementing predictive control only for vehicles and time periods where operator shortages are predicted, rather than continuously optimizing all vehicle operations, thereby reducing unnecessary computational energy consumption while maintaining assistance delivery reliability

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS12619248B2Remote assistance device and method for remotely assisting driving of autonomous driving vehicles
Publication Date: 2026.05.05 DENSO CORP
  • US12619248B2 patent drawing
  • US12619248B2 patent drawing
  • US12619248B2 patent drawing

AI summary

A remote assistance device for remotely assisting autonomous driving of an autonomous driving vehicle, includes a control unit configured to, when there is no available operator or when it is predicted that there will be no available operator that provides remote assistance to the autonomous driving vehicle, control driving of the autonomous driving vehicle so as to prevent occurrence of a shortage of operators at an assistance point where the autonomous driving vehicle receives remote assistance.