Remote Assistance Site Controller for Home Automation

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Solution Overview

Problem

Homeowners and businesses face challenges in managing and controlling the increasing number of automated devices in modern homes and sites, as existing home automation systems are often costly and require significant remodeling, and there is a need for more affordable and customizable solutions that allow remote assistance for device control.

Innovation Solution

A system and method for providing remote assistance that includes a site controller with a processor and memory, capable of receiving remote assistance requests, establishing communication with a remote server, and controlling site devices, allowing for customizable and affordable automation without the need for extensive remodeling, using wireless technologies and various communication methods such as IR, Ethernet, and ZigBee.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If traditional home automation systems are implemented, then device control capability is improved, but installation cost and complexity increase significantly

Engineering Contradiction:
Improvedevice control capabilityVSAvoidinstallation complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system segments automation functionality into separate controllable devices that can be independently added and managed. Each device operates autonomously with its own controller, allowing incremental implementation without requiring system-wide complexity. The remote assistance system further segments support by providing targeted guidance for specific devices or functions.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces a remote assistance server as an intermediary between the user and the automation system. This mediator provides guidance, control, and monitoring functions remotely, reducing the complexity burden on the local system and enabling users to manage devices more easily without direct technical expertise.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If more automated devices are added to modern homes, then functionality and convenience are improved, but system manageability deteriorates

Engineering Contradiction:
ImprovefunctionalityVSAvoidsystem manageability
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system employs universal controllers and standardized communication protocols that enable multiple different devices to be managed through a common interface. The remote assistance system provides universal guidance mechanisms that work across various device types, making the system more manageable despite the diversity of individual devices.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent implements feedback mechanisms through the remote assistance system, where usage data from multiple devices is collected and analyzed to provide intelligent guidance and automation recommendations. This feedback loop helps users understand system behavior and manage complexity by presenting information in digestible formats.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If custom automation solutions are implemented, then user needs are met more precisely, but system cost increases

Engineering Contradiction:
Improvecustomization capabilityVSAvoidsystem cost
Core Design Contradiction:
Adaptability or versatilityVSEase of manufacture

Solution Approach 1:

The system allows dynamic configuration and reconfiguration of automation functions without requiring physical reinstallation. Users can modify device parameters, control schedules, and automation rules through software interfaces, enabling precise customization tailored to individual needs while avoiding the high costs of custom hardware solutions.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The patent enables customization through parameter changes in device settings and control parameters rather than requiring custom hardware design. The remote assistance system guides users through adjusting parameters such as timing, thresholds, and control sequences to achieve desired automation behavior at lower cost.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS9882989B2Systems and methods for providing remote assistance for controlling a site
Publication Date: 2018.01.30 SNAP ONE LLC
  • US9882989B2 patent drawing
  • US9882989B2 patent drawing

AI summary

A method for providing remote assistance for controlling a site is disclosed. A remote assistance request may be received from a control device. The remote assistance request may be sent from the control device to a remote server. Communication between the remote server and the control device may be established.