Remote Assistance Site Controller for Home Automation
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Solution Overview
Problem
Homeowners and businesses face challenges in managing and controlling the increasing number of automated devices in modern homes and sites, as existing home automation systems are often costly and require significant remodeling, and there is a need for more affordable and customizable solutions that allow remote assistance for device control.
Innovation Solution
A system and method for providing remote assistance that includes a site controller with a processor and memory, capable of receiving remote assistance requests, establishing communication with a remote server, and controlling site devices, allowing for customizable and affordable automation without the need for extensive remodeling, using wireless technologies and various communication methods such as IR, Ethernet, and ZigBee.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If traditional home automation systems are implemented, then device control capability is improved, but installation cost and complexity increase significantly
Solution Approach 1:
The system segments automation functionality into separate controllable devices that can be independently added and managed. Each device operates autonomously with its own controller, allowing incremental implementation without requiring system-wide complexity. The remote assistance system further segments support by providing targeted guidance for specific devices or functions.
Solution Approach 2:
The patent introduces a remote assistance server as an intermediary between the user and the automation system. This mediator provides guidance, control, and monitoring functions remotely, reducing the complexity burden on the local system and enabling users to manage devices more easily without direct technical expertise.
2Adaptability or versatility
If more automated devices are added to modern homes, then functionality and convenience are improved, but system manageability deteriorates
Solution Approach 1:
The system employs universal controllers and standardized communication protocols that enable multiple different devices to be managed through a common interface. The remote assistance system provides universal guidance mechanisms that work across various device types, making the system more manageable despite the diversity of individual devices.
Solution Approach 2:
The patent implements feedback mechanisms through the remote assistance system, where usage data from multiple devices is collected and analyzed to provide intelligent guidance and automation recommendations. This feedback loop helps users understand system behavior and manage complexity by presenting information in digestible formats.
3Adaptability or versatility
If custom automation solutions are implemented, then user needs are met more precisely, but system cost increases
Solution Approach 1:
The system allows dynamic configuration and reconfiguration of automation functions without requiring physical reinstallation. Users can modify device parameters, control schedules, and automation rules through software interfaces, enabling precise customization tailored to individual needs while avoiding the high costs of custom hardware solutions.
Solution Approach 2:
The patent enables customization through parameter changes in device settings and control parameters rather than requiring custom hardware design. The remote assistance system guides users through adjusting parameters such as timing, thresholds, and control sequences to achieve desired automation behavior at lower cost.
Data Source
AI summary
A method for providing remote assistance for controlling a site is disclosed. A remote assistance request may be received from a control device. The remote assistance request may be sent from the control device to a remote server. Communication between the remote server and the control device may be established.

