Remote ATM Upgrade System via Encrypted Software Commands
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Solution Overview
Problem
Automated banking machines (ATMs) require frequent on-site upgrades and maintenance, which can be costly and inconvenient, especially when additional features or functionalities are needed, as existing systems lack remote upgradability.
Innovation Solution
Implementing a remotely upgradable system for ATMs, where software commands can be sent from a remote host to upgrade components such as power controllers, cash dispensers, PIN pads, and other features, allowing for encrypted and authenticated updates without the need for physical service technicians.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If on-site upgrades and maintenance are performed manually, then reliability can be maintained, but loss of time and cost increase significantly
Solution Approach 1:
The patent replaces the mechanical/manual on-site upgrade process with an automated remote software-based system. Service technicians can remotely access the ATM, transfer upgrade packages via communication interface, and execute upgrades without physical presence at the machine location, thereby eliminating travel time and on-site disruption.
Solution Approach 2:
The patent introduces a remote host system as an intermediary between the service technician and the ATM. The remote host receives upgrade packages, authenticates them, transfers them to the ATM via communication interface, and coordinates the upgrade process, enabling maintenance activities to be performed remotely without direct technician presence at the machine.
2Adaptability or versatility
If on-site service technicians perform upgrades, then upgrades can be implemented, but device complexity and cost increase
Solution Approach 1:
The patent implements a universal remote upgrade system that can apply to multiple ATM components and configurations. The remote host system serves multiple functions including receiving upgrade packages, authenticating upgrades, transferring data, and coordinating upgrades across different ATM components, thereby simplifying the overall system architecture despite the added remote capability.
Solution Approach 2:
The patent uses software-based virtual copies of upgrade packages that can be transmitted and applied remotely. Instead of physically transporting hardware components or using physical media, the system creates and transfers digital copies of upgrade software, which can be authenticated and applied through the communication interface without physical intervention at the ATM location.
3Productivity
If remote upgrades are implemented, then loss of time is reduced, but device complexity increases
Solution Approach 1:
The patent implements preliminary actions by having the remote host system pre-authenticate and prepare upgrade packages before transmission to the ATM. The upgrade packages are validated and ready for transfer in advance, so when the upgrade process is initiated remotely, the system can execute the upgrade efficiently without on-site preparation, thereby reducing overall upgrade time despite the added complexity of the remote coordination system.
Data Source
AI summary
In an example embodiment, there is disclosed herein a technique that allows the capabilities of an automated banking machine, such as an ATM, to be upgraded remotely. For example, the banking machine may be sold or leased with an initial configuration. If the customer desires to add additional features, the customer can pay for the features and the manufacturer or dealer can send a signal from a remote host to the automated banking machine with data representative of the upgrade. The banking machine then operates with the upgraded configuration.