Hierarchical Recipient Layering in Remote Care Communication Systems
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Solution Overview
Problem
Current communication systems for remote care taking are complex and often unclear about who should receive messages, leading to delays and confusion, especially when multiple users with different clearances are involved.
Innovation Solution
A communication system with a hierarchical structure where recipients are organized into layers, allowing messages to be directed to appropriate recipients without the sender needing to know their identity, using a message handler to filter and transmit messages based on types and data levels.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a communication system allows multiple users with different clearances to receive messages, then the system provides comprehensive care coverage, but it becomes unclear who should receive specific messages and requires multiple requests to be sent
Solution Approach 1:
The recipient list is segmented into hierarchical layers (first layer, second layer, etc.) where each layer contains users with specific clearance levels. This segmentation allows the system to manage multiple users with different clearances systematically, resolving the complexity of determining who should receive messages by organizing recipients into structured groups rather than treating them as a flat list.
Solution Approach 2:
A message handler component is introduced as an intermediary between the sender and the recipient layers. This mediator automatically determines which layers should receive messages based on message type and sender identity, eliminating the need for senders to manually search for or determine the appropriate recipient among multiple users with different clearances.
2Reliability
If the system requires searching for the correct recipient, then message accuracy can be ensured, but time delays occur when sending requests
Solution Approach 1:
The system performs preliminary organization of recipients into hierarchical layers before messages are sent. This pre-arranged structure allows the message handler to quickly determine the appropriate recipient layer without requiring real-time searching or decision-making by the sender, thus maintaining message accuracy while eliminating time delays.
Solution Approach 2:
The message handler automatically selects the appropriate recipient layer based on the message type and sender identity, without requiring the sender to manually search for or specify the recipient. This self-service mechanism ensures messages reach the correct recipients while eliminating the time-consuming search process.
3Reliability
If different users have different data clearances, then data security is maintained, but multiple separate requests must be sent to different users
Solution Approach 1:
Multiple recipient layers with different clearance levels are merged into a single hierarchical structure. This allows a single message to be sent to multiple layers simultaneously, combining what would otherwise require multiple separate requests. The message handler automatically distributes the message to appropriate layers based on the sender's identity and the message type, maintaining data security while improving communication efficiency.
4Ease of operation
If a hierarchical recipient structure is implemented, then message routing is simplified and automatic, but the system requires a message handler component to manage layers
Solution Approach 1:
A message handler component serves as an intermediary that manages the hierarchical recipient structure. This mediator handles the complexity of layer management, message filtering, and recipient selection automatically, allowing senders to benefit from simplified operation without directly dealing with the underlying system complexity. The message handler abstracts the hierarchical structure's complexity away from the user.
Data Source
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AI summary
A communication system provides remote care taking of a first user to be cared for by a plurality of second users. The system has a first mobile communication terminal (100, 200, 610) configured for use by the first user to be cared for, and a plurality of second mobile communication terminals (100, 200, 620) for use by the second users. Each second mobile communication terminal is configured to let the respective second user act as a member of a first recipient layer or a member of a second recipient layer. The first mobile communication terminal is configured to allow the first user to select a first element in a user interface of the first mobile communication terminal to cause sending of a first type of remote care taking request message intended for second users being members of the first recipient layer, the first type of request message pertaining to remote care taking of the first user. The first mobile communication terminal is also configured to allow the first user to select a second element in the user interface of the first mobile communication terminal to cause sending of a second type of request message intended for second users being members of the second recipient layer, the second type of request message pertaining to remote care taking of the first user and being different from the first type of request message.