Remote Cloud Account Setup for Smartphones

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Solution Overview

Problem

The existing methods for setting up a cloud account on smartphones require physical presence or extensive computer knowledge, making it difficult to remotely configure new smartphones, especially in mail-order purchases where sales personnel cannot be present.

Innovation Solution

A method and system that allow a smartphone to connect to a support service server, authenticate, and remotely access a cloud service server to set up a cloud account using user information, enabling remote operation and identity validation through a VPN connection and VNC screen sharing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a typical remote operation app is used to perform setups on the subscriber's smartphone, then remote operation capability is improved, but cloud account setup cannot be performed because cloud account setup is required before enabling remote operation apps

Engineering Contradiction:

Improveremote operation capabilityVSAvoidcloud account setup capability

Core Design Contradiction:

Ease of operationVSAdaptability or versatility

Solution Approach 1:

The patent performs cloud account setup as a preliminary action before the user needs to use remote operation capabilities. The server automatically creates and configures the cloud account during the initial setup phase, so that when the user later wants to use remote operation apps, the cloud account is already in place and no additional setup is needed.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The patent introduces a server as an intermediary that mediates between the user and the cloud service providing server. The server handles the complex cloud account setup process on behalf of the user, acting as an intermediary that performs the necessary authentication and configuration without requiring the user to directly interact with the cloud service provider's interface.

Inventive Principle:

Principle #24Intermediary (Mediator)

2Manufacturing precision

If a sales person physically operates the smartphone to set up the cloud account, then cloud account setup accuracy is improved, but physical presence requirement increases operational complexity

Engineering Contradiction:

Improvecloud account setup accuracyVSAvoidoperational complexity

Core Design Contradiction:

Manufacturing precisionVSDevice complexity

Solution Approach 1:

The patent implements self-service by enabling the server to automatically perform cloud account setup without requiring a sales person's physical presence. The system uses automated authentication methods (such as email verification) and pre-configured user information to complete the setup process autonomously, eliminating the need for manual intervention while maintaining setup accuracy.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

The patent replaces the mechanical system of physical presence and manual operation with an automated electronic system. Instead of a sales person physically operating the smartphone, the server remotely communicates with the smartphone and cloud service providing server through automated protocols, substituting human manual operations with machine-to-machine communication.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

3Adaptability or versatility

If mail-order smartphone purchase is implemented, then sales flexibility is improved, but remote account setup capability deteriorates due to lack of physical presence

Engineering Contradiction:

Improvesales flexibilityVSAvoidremote account setup capability

Core Design Contradiction:

Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent creates a universal setup system that works for all smartphone purchase methods (both in-store and mail-order). The server-based automated cloud account setup can serve multiple sales channels uniformly, providing the same functionality regardless of whether the customer purchased the phone physically or through mail-order, thus enabling sales flexibility without compromising setup capability.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Data Source

PatentUS10575172B2Method and system for setting smartphone account

Publication Date: 2020.02.25 FREEBIT

AI summary

According to the present invention, there is provided a method for setting up a cloud account for a mobile operating system on a smartphone equipped with the mobile operating system, comprising the steps of: (1) connecting to a support service providing server by the smartphone, (2) authenticating the smartphone by the support service providing server; (3) remotely accessing the smartphone by the support service providing server to thereby obtain a cloud account from a cloud service providing server through the smartphone; and (4) performing identity validation for the cloud account by the support service providing server between the support service providing server and the cloud service providing server.