Remote Control Terminal Integrating Hotel and Arcade Services
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Solution Overview
Problem
Current cashless systems in hotels and game arcades are not integrated, requiring guests to perform multiple operating procedures to access various services, leading to user dissatisfaction and reduced service utilization.
Innovation Solution
A remote control terminal is provided in each hotel guest room, equipped with a service manager, input means, obtaining means, and displaying means, allowing guests to easily select and access services by connecting to the game arcade, including telephone functionality, speech recognition, and image selection, thereby simplifying the process of obtaining and displaying information related to available services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If cashless systems are implemented in hotels and game arcades independently, then payment convenience is improved, but service integration and user experience deteriorate
Solution Approach 1:
The patent merges the hotel cashless system and game arcade cashless system into a single integrated system. The control terminal in the hotel room can access both hotel services (room service, billing) and game arcade services (game selection, payment) through one unified interface, eliminating the need for separate systems and improving service integration while maintaining payment convenience.
Solution Approach 2:
The control terminal is designed with multi-functionality to serve both as a hotel room control device and as a game arcade interface. It can display game information, select games, make payments, and access hotel services all through one device, making the system adaptable to multiple service types without requiring separate dedicated systems.
2Adaptability or versatility
If multiple operating procedures are required to access services, then service coverage is improved, but user satisfaction and service utilization deteriorate
Solution Approach 1:
The patent segments the service access process into simple, discrete steps displayed on the control terminal. Instead of requiring users to navigate complex multi-system procedures, the terminal presents service options (hotel services, game arcade services) as separate, easily selectable items, allowing users to access diverse services through simplified, segmented interaction steps.
Solution Approach 2:
The control terminal acts as an intermediary between the user and the integrated service system. It consolidates multiple service access points into a single interface, mediating between the user's simple selections and the complex backend services, thereby reducing the number of operating procedures users must perform while maintaining comprehensive service coverage.
3Reliability
If separate cashless systems are used in hotels and game arcades, then system independence is improved, but service coordination and information sharing deteriorate
Solution Approach 1:
The patent combines previously separate hotel and game arcade systems into a unified architecture where the control terminal communicates with both service domains through a common interface. This merging allows information (guest profiles, service preferences, payment information) to be shared across both services while maintaining reliable operation of each individual service domain.
Data Source
AI summary
A remote control terminal includes an input section which allows selection of predetermined services offered from an information provider managing the services, a transceiver for obtaining a service selected by the input section from the information provider, and displaying means for displaying the contents of the service obtained by the transceiver.