Remote Device Linkage for Secure ATM Interactions
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Solution Overview
Problem
Conventional systems do not allow primary users to perform contactless interactions with entity devices and do not enable secondary users to conduct interactions on behalf of primary users, limiting the ability to interact with automated machines, such as ATMs, without physical presence and manual input.
Innovation Solution
A system that facilitates secure interactions by receiving a one-time use code from a secondary user's device, identifying the automated machine and user, locking a session between the machine and the primary user's device, generating an audio and video session, and allowing the primary user to control the machine via their device, even when they are not physically present, using methods like NFC and VPN for secure communication.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conventional systems require physical presence at automated machines, then security and control are maintained, but user accessibility and convenience are reduced
Solution Approach 1:
The system introduces a session locking mechanism as an intermediary between the user device and automated machine. The session lock controller establishes secure session locks that mediate communication, allowing remote users to interact with machines while maintaining security through controlled session management and authentication protocols
2Adaptability or versatility
If primary users must be physically present at automated machines, then direct control is ensured, but secondary users cannot perform interactions on their behalf
Solution Approach 1:
The session lock controller is designed with multi-functionality to handle both primary user direct access and secondary user authorized access. It can authenticate different user types, establish appropriate session locks, and enable various interaction modes (direct control, remote control, supervised access) within a single system framework
3Ease of operation
If remote access to automated machines is enabled, then user convenience increases, but system security and control integrity may be compromised
Solution Approach 1:
The system applies preliminary anti-action by establishing session locks before allowing remote interactions. These pre-established security measures prevent unauthorized access by blocking all communication channels until proper authentication occurs, then selectively enabling only authorized remote control functions
Data Source
AI summary
Embodiments of the present invention provide a system for facilitating a secure way to allow primary users and secondary users to perform interactions remotely via an automated machine, such as an automated teller machine (ATM). In particular, the system may assign exclusive control over an automated device to a primary user via a computing device connected to the same local network or virtual private network as the automated machine, and may allow the primary user to communicate via the automated machine with a secondary user who wishes to complete one or more resource interactions. In some embodiments, the system may invoke one or more auxiliary devices on the same network to complete the interaction.