Remote Document Creation System with Rule-Based Compliance

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Solution Overview

Problem

Current systems for generating customized documents are inefficient and require significant manual intervention, leading to delays and errors due to the need for multiple approvals and complex workflows, especially when involving third-party communication and compliance with regulatory rules.

Innovation Solution

A client-user implemented document and communication creation system that allows remote terminal access, enabling storage of user-generated rules, template creation with data-insertable zones, data processing, and transmission mode specification, facilitating secure and compliant document generation and distribution in both printed and electronic formats.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual operations are used for document creation and communication fulfillment, then flexibility and control are maintained, but efficiency and productivity decrease

Engineering Contradiction:
Improvedocument creation efficiencyVSAvoidmanual intervention level
Core Design Contradiction:
ProductivityVSExtent of automation

Solution Approach 1:

The system enables client-users to independently create, customize, and manage their own communications through self-service interfaces. Users can define their own rules, select templates, insert data, and specify transmission modes without requiring manual assistance from system administrators or third parties, thereby improving productivity while maintaining appropriate automation levels.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The document creation process is segmented into distinct modular steps: rule definition, template selection, data insertion, approval workflows, and transmission specification. Each segment can be independently configured and executed, allowing users to work on specific portions of the process without being blocked by other stages, thus enhancing overall efficiency.

Inventive Principle:
Principle #1Segmentation

2Reliability

If complex approval workflows are implemented for compliance, then reliability and regulatory adherence improve, but processing time and operational complexity increase

Engineering Contradiction:
Improvecompliance assuranceVSAvoidapproval processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

Compliance rules and approval requirements are defined and configured in advance before actual document creation begins. The system pre-establishes the approval workflow structure, designated approvers, and compliance criteria, so that when documents are created, the approval process can proceed immediately without delays for setup or configuration.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements automated feedback mechanisms where approval status, compliance checks, and processing results are immediately communicated back to users. This real-time feedback enables quick iterations and reduces waiting time for approvals while maintaining rigorous compliance standards through automated monitoring and reporting.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If multiple third-party communication channels are integrated, then versatility and adaptability improve, but system complexity and integration overhead increase

Engineering Contradiction:
Improvecommunication channel varietyVSAvoidsystem integration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system is designed with universal interfaces and standardized protocols that enable multiple third-party communication channels (email, SMS, postal mail, electronic delivery) to be integrated through a common framework. This multi-functional architecture allows the same core system to handle diverse communication types without requiring separate complex integration processes for each channel.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system acts as an intermediary layer between users and multiple third-party communication channels. It provides a unified interface for specifying transmission modes and automatically manages the complexities of integrating with different external systems, shielding users from integration overhead while maintaining versatility across multiple communication platforms.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Manufacturing precision

If extensive data validation and rule processing are performed, then manufacturing precision and data accuracy improve, but processing speed and operational simplicity decrease

Engineering Contradiction:
Improvedata insertion accuracyVSAvoiduser operation simplicity
Core Design Contradiction:
Manufacturing precisionVSEase of operation

Solution Approach 1:

Data validation rules, formatting requirements, and compliance criteria are pre-configured and stored in the system before users perform data insertion. The system automatically applies these pre-set rules during the data input process, providing real-time guidance and validation without requiring users to manually check each data point against complex requirements, thus maintaining both accuracy and ease of operation.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11520979B2Communication fulfillment architectures, systems, and methods
Publication Date: 2022.12.06 NORDIS LLC
  • US11520979B2 patent drawing
  • US11520979B2 patent drawing
  • US11520979B2 patent drawing

AI summary

A client-user implemented document and communication creation system for generating a communication using a remote terminal remote from the system, can include at least one memory including computer program instructions and at least one processor that may be accessed remotely by the terminal. The at least one memory and the computer program instructions can further be configured to, with the at least one processor, cause the system at least to receive client-user specified data insertion instructions comprising client-user specified data from the remote terminal to the processor. The at least one memory and the computer program instructions can additionally be configured to, with the at least one processor, cause the system at least to process the transmitted client-user specified data insertion instructions in accordance with one or more client-user generated rule/instruction of the at least one client-user generated rule/instruction.