Remote Document Reading Notification System for Image Processing Apparatus
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Solution Overview
Problem
Users remotely operating image processing apparatuses may inadvertently instruct reading of unintended documents due to lack of confirmation of the set document, leading to potential errors.
Innovation Solution
An information processing system that notifies the terminal when a document is set for reading and acquires user identification information, ensuring the user who set the document is identified before proceeding with the reading process.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If remote operation of image processing apparatus is enabled, then ease of operation is improved, but reliability deteriorates due to inability to confirm set document
Solution Approach 1:
The system implements feedback by notifying the remote terminal of the user who set the document and the document status. This allows the remote operator to confirm which document will be read before initiating the reading operation, thereby maintaining reliability while enabling remote operation.
Solution Approach 2:
The system performs preliminary identification and notification of the document-setting user before the actual reading operation occurs. By advancing the user identification step before document reading, the system ensures that the correct document is read even when operated remotely.
2Reliability
If user identification is implemented, then reliability is improved, but device complexity increases
Solution Approach 1:
The image processing apparatus automatically identifies and notifies the user who set the document without requiring additional manual input or complex verification procedures. The system uses its existing user identification mechanisms to automatically determine and communicate the document-setting user's identity.
Data Source
AI summary
An information processing system includes one or more processors configured to: notify a terminal, in a case where a document to be subjected to reading processing by an image processing apparatus remotely connected to the terminal is set in the image processing apparatus, that the document has been set and a user who has set the document is not identified; and notify the terminal, in a case where the document is set in the image processing apparatus when the image processing apparatus acquires identification information for identifying the user, of the identification information.


