Remote Application Feed Card Consolidation
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Solution Overview
Problem
Users in network environments face challenges in accessing and interacting with remote applications, as they often lack a consolidated view of interaction history and actions performed by other users, leading to increased time and errors in completing tasks due to restricted access to activity feeds and excessive remote procedure calls.
Innovation Solution
The system generates a feed card conversation that consolidates interaction history and actions performed by a group of users, providing a single data structure that includes electronic communications, status updates, and notes, allowing users to view and interact with actions of different users through an expandable and collapsible interface.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If users access remote applications through traditional methods with separate activity feeds, then users can view actions performed by other users, but users experience increased time and errors in completing tasks due to lack of consolidated view and excessive remote procedure calls
Solution Approach 1:
The patent consolidates multiple activity feeds from different users into a single unified feed card conversation that displays all actions, communications, and status updates related to a ticket in one location. This merging eliminates the need for users to separately access multiple feeds and reduces remote procedure calls, directly improving task completion efficiency while reducing time loss.
2Ease of operation
If users access consolidated interaction history, then users can view actions of different users in a single interface, but the system requires generating and managing feed card conversations that consolidate multiple data sources
Solution Approach 1:
The patent segments the consolidated interaction history into discrete feed cards, each representing a specific action, communication, or status update. These segmented feed cards are then organized chronologically in a feed card conversation, making the complex consolidated data easily navigable and understandable while maintaining ease of access to interaction history.
3Loss of information
If the system provides expanded view of all feed cards, then users can see complete interaction history, but the interface requires expandable and collapsible elements that increase UI complexity
Solution Approach 1:
The patent implements dynamic feed cards that can expand and collapse based on user interaction. By default, feed cards display essential information in a compact form, and users can expand individual cards to view complete details when needed. This dynamic behavior maintains information visibility while keeping the interface clean and reducing perceived complexity.
Data Source
AI summary
Described embodiments provide systems and methods for providing remote application action feed cards. A ticket can be received from a client device. The ticket can be indicative of an action of a remote application and the remote application can be accessible by a group of users. The device can receive information about the action identified in the received ticket from at least one user of the group of users in response to provision of a determined key and the received ticket to the group of users. The device can provide the received information to client devices of user of the group of users to identify actions of other users of the group of users.