Remote Image Capture for Automated Data Collection

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Existing processes for data collection, such as insurance quoting, require manual input or dialogue, which is time-consuming and inefficient, leading to consumer dropout and resource wastage.

Innovation Solution

A method and system that utilize remotely captured images of user items to automate data collection, authentication, and form population by comparing images to secure item records, enabling efficient and secure data extraction and user authentication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual data entry and dialogue-based information collection are used, then data accuracy can be maintained through direct user input, but the process becomes time-consuming and leads to consumer dropout

Engineering Contradiction:
Improvedata accuracyVSAvoidquoting process duration
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent replaces manual data entry and dialogue-based information collection with automated image recognition and processing systems. Users capture images of documents or items, and the system automatically extracts and processes the information, eliminating the need for time-consuming manual input while maintaining data accuracy through automated verification processes.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system creates digital copies of physical documents or items through image capture. Instead of requiring users to manually transcribe information from physical documents, the system captures images and automatically extracts data from these copies, significantly reducing the time required for data collection while maintaining accuracy through automated OCR and validation processes.

Inventive Principle:
Principle #26Copying

2Loss of information

If extensive dialogue and information collection are conducted to ensure complete data, then data completeness is improved, but consumer patience is lost and sales are abandoned

Engineering Contradiction:
Improvedata completenessVSAvoidsales conversion rate
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The system performs preliminary data extraction and validation by processing images of documents or items before the actual sales transaction. This preliminary action ensures that all necessary information is captured and verified in advance, eliminating the need for lengthy back-and-forth dialogues during the sales process and preventing consumer dropout.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables users to self-serve by capturing images of their own documents or items and having the system automatically extract and process the information. This self-service approach allows users to complete data provision at their own pace without being subjected to extensive interviewer questioning, thereby maintaining sales conversion rates.

Inventive Principle:
Principle #25Self-service

3Reliability

If traditional authentication methods are used, then security can be maintained through verified identity checks, but the authentication process becomes lengthy and complex

Engineering Contradiction:
Improveauthentication securityVSAvoidauthentication simplicity
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent replaces traditional manual authentication methods with automated biometric recognition systems. Instead of requiring users to fill out forms or answer security questions, the system captures biometric data (such as facial recognition or fingerprint images) and automatically verifies identity against stored records, maintaining high security standards while dramatically simplifying the authentication process.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS12412217B1Systems and methods for leveraging remotely captured images
Publication Date: 2025.09.09 UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
  • US12412217B1 patent drawing
  • US12412217B1 patent drawing
  • US12412217B1 patent drawing

AI summary

Systems and methods can leverage images of remotely captured items to extract information, populate forms, authenticate users, and perform other actions. An authentication request can be processed by comparing an image of a user item in a combined context with a previously received image of the user item in the combined context.