Remote Assistance for Distressed Vehicle Loading Detection

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Solution Overview

Problem

Power-assisted loading systems in vehicles, such as those used for wheelchairs, often fail to detect distressed conditions during the loading process, leading to potential malfunctions or occupant distress without adequate assistance.

Innovation Solution

A method that monitors the duration of loading stages, detects distressed conditions through audio and visual cues, and notifies a remote communications center to facilitate assistance, including diagnostics, emergency contacts, and guidance for the vehicle occupant.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If power-assisted loading systems are implemented to improve accessibility for wheelchair users, then ease of operation is improved, but the system may fail to detect distressed conditions leading to occupant safety issues

Engineering Contradiction:
Improveease of operationVSAvoidreliability
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system continuously monitors loading duration and compares it against expected thresholds, creating a feedback loop that detects when the loading process deviates from normal operation. This feedback mechanism enables the system to identify distressed conditions such as prolonged loading times that may indicate occupant distress or system malfunction.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent introduces an intermediary monitoring system that acts as a mediator between the power-assisted loading system and the occupant. This intermediary layer includes sensors and communication systems that detect distressed conditions and facilitate remote assistance, thereby enhancing safety without interfering with the primary loading function.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If monitoring of loading duration is implemented to detect distressed conditions, then reliability is improved, but device complexity increases

Engineering Contradiction:
ImprovereliabilityVSAvoiddevice complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The monitoring system is designed to serve multiple functions: it tracks loading duration, detects distressed conditions, communicates with remote centers, and can trigger assistance protocols. By making the monitoring system multi-functional, the patent reduces the need for separate dedicated systems for each function, thereby limiting the increase in overall device complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Object-affected harmful factors

If remote assistance systems are added to notify and assist occupants during distressed conditions, then occupant safety is improved, but device complexity increases

Engineering Contradiction:
Improveoccupant safetyVSAvoiddevice complexity
Core Design Contradiction:
Object-affected harmful factorsVSDevice complexity

Solution Approach 1:

The remote communication center acts as an intermediary between the vehicle system and emergency services or assistance providers. This external intermediary handles complex coordination tasks, allowing the vehicle's onboard system to remain relatively simple while still providing comprehensive safety coverage through the distributed assistance network.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20250009574A1Facilitation of remote assistance for occupant in response to detection of distressed vehicle loading condition
Publication Date: 2025.01.09 GM GLOBAL TECHNOLOGY OPERATIONS LLC
  • US20250009574A1 patent drawing
  • US20250009574A1 patent drawing
  • US20250009574A1 patent drawing

AI summary

Herein, a technology is discussed that facilitates remote assistance for an occupant of a vehicle in response to the detection of distressed vehicle loading conditions during a power-assisted loading of cargo into the vehicle. The technology and techniques described herein detect a distressed condition that occurs during a power-assisted loading of cargo into a vehicle. In response to the detected condition, the technology and techniques notify a remote communications center and facilitate the assistance of an occupant in cooperation with that center.