Remote Work Login Automation Across Proprietary Software

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Solution Overview

Problem

Remote workers face challenges in interacting with multiple entities that use different proprietary software, requiring multiple login credentials and varying software applications, leading to inefficiencies and complexity in managing and using these systems.

Innovation Solution

A unified platform that provides a single interface for remote workers to interact with diverse systems, managing login credentials and software applications through robotic process automation (RPA), enabling seamless access and uniform user experience across entities.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If remote workers use multiple proprietary software applications from different entities, then they can access diverse systems and perform various functions, but they must manage multiple login credentials and learn different interfaces, increasing complexity and reducing ease of operation

Engineering Contradiction:

Improveability to interact with diverse entity systemsVSAvoidease of managing login credentials and software applications

Core Design Contradiction:

Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent implements a universal login system where a single set of credentials granted by a workforce manager enables access to multiple entity systems. The system acts as an intermediary that translates the universal credentials into appropriate authentication for various proprietary software applications, allowing remote workers to interact with diverse systems without managing multiple login credentials.

Inventive Principle:

Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent introduces an intermediary authentication system between the remote worker and multiple entity systems. This intermediary receives universal login credentials, validates them against authorized entities, and then facilitates access to the appropriate proprietary software applications. This mediator layer abstracts away the complexity of multiple authentication mechanisms from the user.

Inventive Principle:

Principle #24Intermediary (Mediator)

2Adaptability or versatility

If each entity uses different software applications with unique interfaces, then each entity can provide specialized functionality, but remote workers must learn and adapt to varying software interfaces, increasing time and reducing productivity

Engineering Contradiction:

Improvefunctional capability across different entitiesVSAvoidproductivity affected by learning curve of different interfaces

Core Design Contradiction:

Adaptability or versatilityVSProductivity

Solution Approach 1:

The patent segments the authentication and access management functions from the actual software application interfaces. By separating the login credential management from the proprietary software interfaces, the system allows workers to authenticate once while the system handles the complexity of interfacing with different software applications in the background, reducing the learning burden on users.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The universal login system provides a consistent, standardized interface for authentication that works across all entity systems. This universal access layer maintains functional capability to interact with diverse proprietary software while presenting a uniform experience to the user, eliminating the need to learn different login and access procedures for each system.

Inventive Principle:

Principle #6Universality (Multi-functionality)

3Reliability

If remote workers manually manage multiple login credentials and software updates, then they can access all required systems, but this manual management consumes significant time and increases operational complexity

Engineering Contradiction:

Improvereliability of system accessVSAvoidtime spent managing login information and software compatibility

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The system implements self-service automation where the universal login platform automatically manages authentication credentials, validates access rights, and facilitates connections to appropriate entity systems without user intervention. The system autonomously handles the complexity of credential management and software compatibility, freeing users from manual management tasks while maintaining reliable system access.

Inventive Principle:

Principle #25Self-service

Data Source

PatentUS12609923B2Systems and methods for automating processes for remote work

Publication Date: 2026.04.21 EAGLE TELEMEDICINE LLC

AI summary

A method may include a method of automating processes for remote work. The method may include receiving, at a server, first login data from a client software application. The client software application may be executing on a user device of a remote worker user. The method may include authenticating the remote worker user based on the first login data. The method may include receiving, at the server, command data from the client software application. The command data may include data indicating to the server to launch a software application. The method may include launching, on the server, the software application. The method may include inputting, using a robotic process automation (RPA) process, second login data of the remote worker user into the software application. The method may include key site information, speech-to-text functionality, onboarding functionality, automated support, or activity logging.