Remote Maintenance for Non-BMC Devices via Intermediary Electronic Device
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Solution Overview
Problem
Consumer laptops and personal computers without a Baseboard Management Controller (BMC) cannot perform remote maintenance unless their operating systems are functional, leading to time-consuming and costly physical visits to maintenance service centers.
Innovation Solution
A remote maintenance system that includes a to-be-maintained device without BMC and an electronic device connected to it, allowing the electronic device to connect with a remote device through an application, enabling remote maintenance to be performed on the to-be-maintained device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Device complexity
If consumer laptops or personal computers do not have BMC, then device complexity is reduced and cost is lowered, but remote maintenance capability is lost requiring physical visits to service centers
Solution Approach 1:
The patent introduces an intermediary device (electronic device) that acts as a mediator between the to-be-maintained device without BMC and the remote maintenance system. This intermediary enables remote maintenance capability without requiring the to-be-maintained device itself to have BMC or complex remote maintenance functionality, thus resolving the contradiction by adding minimal complexity only where needed for enablement.
Solution Approach 2:
The patent segments the remote maintenance functionality from the to-be-maintained device itself. Instead of integrating BMC and remote maintenance capabilities into the device being maintained, the system separates these functions into a dedicated electronic device that interfaces with the to-be-maintained device, allowing the latter to remain simple while still enabling remote maintenance.
2Device complexity
If physical maintenance service center visits are required, then device simplicity is maintained, but loss of time and maintenance cost increase significantly
Solution Approach 1:
The electronic device serves as an intermediary that enables remote communication and maintenance without requiring the to-be-maintained device to have complex built-in capabilities. This allows users to avoid time-consuming physical visits to service centers while the to-be-maintained device itself remains relatively simple.
Solution Approach 2:
The patent replaces the mechanical process of physical visits to service centers with an electronic/communication-based remote maintenance system. Instead of requiring physical transport of the device to a service center, the system uses communication interfaces and remote device execution to perform maintenance tasks remotely, significantly reducing time loss.
3Ease of repair
If remote maintenance is enabled on devices without BMC, then maintenance cost is reduced, but device complexity and required components increase
Solution Approach 1:
The patent uses an intermediary electronic device to enable remote maintenance on devices without BMC. This intermediary handles all the complex remote maintenance communication and coordination, allowing the to-be-maintained device to remain simple while still reducing maintenance costs through remote access.
Solution Approach 2:
The electronic device acts as a universal interface that can work with various types of to-be-maintained devices without BMC. It provides multi-functional capabilities including anomaly detection, communication bridging, and remote maintenance coordination, enabling remote maintenance cost reduction across different device types without requiring each device to have specialized complex functionality.
Data Source
AI summary
The disclosure provides a remote maintenance system and an operation method thereof. The remote maintenance system includes a to-be-maintained device and an electronic device. The electronic device is coupled to the to-be-maintained device. The to-be-maintained device has a communication interface. In response to anomaly in the to-be-maintained device, the electronic device connects with a remote device through execution of an application, and the remote device performs remote maintenance on the to-be-maintained device through execution of a maintenance application.