Remote Management Mediation for Multi-Protocol Device Replacement
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Solution Overview
Problem
Existing remote management systems face challenges in efficiently managing electronic devices behind firewalls, particularly in identifying and communicating with device mediating apparatuses that support various communication methods, and in seamlessly integrating new devices and resetting settings information during device replacements.
Innovation Solution
The remote management system identifies device mediating apparatuses capable of communicating with management target devices by referencing association information, dynamically sets communication method definitions, and resets settings information when devices are replaced, enabling efficient remote management and integration of new devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If device mediating apparatus is replaced, then system continuity is maintained, but settings information must be reconfigured
Solution Approach 1:
The remote management mediating apparatus stores settings information in advance before device replacement occurs. When a device mediating apparatus is replaced, the pre-stored settings information is automatically transferred to the new apparatus, eliminating the need for manual reconfiguration and reducing downtime.
Solution Approach 2:
The invention creates a copy of the settings information from the replaced device mediating apparatus and transfers it to the new apparatus. This copying mechanism ensures that the new apparatus inherits all necessary configuration data, maintaining system continuity without requiring time-consuming manual setup.
2Adaptability or versatility
If multiple communication methods are supported, then device compatibility is improved, but identification complexity increases
Solution Approach 1:
The remote management mediating apparatus serves as an intermediary between the remote device management apparatus and multiple device mediating apparatuses using different communication methods. It manages the association information that links management target devices with their corresponding device mediating apparatuses, simplifying the identification process despite multiple communication protocols being involved.
Solution Approach 2:
The remote management mediating apparatus is designed to handle multiple communication methods (LAN, Internet, telephone line) through a single unified interface. It maintains association information that maps management target devices to their device mediating apparatuses regardless of the communication method used, providing universal compatibility without increasing identification complexity for the user.
Data Source
AI summary
A remote management mediating apparatus, a remote management system, and a remote management method. The remote management mediating apparatus receives request data issued from a remote device management apparatus to one or more management target devices remotely managed by the remote device management apparatus, identifies a device mediating apparatus capable of communicating by a communication method supported by the management target device, and transfers the received request data to the identified device mediating apparatus and when the device mediating apparatus is replaced with another device mediating apparatus, acquires settings information for remote management set in the device mediating apparatus, supplies the settings information to the another device mediating apparatus, and resets the settings information to the another device mediating apparatus.