Remote Management Notification Augmentation for IHS
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Solution Overview
Problem
Existing remote management tools for Information Handling Systems (IHSs) generate large volumes of notifications that are often unassociated with underlying events, making it difficult for administrators to manage and monitor IHSs effectively, especially when multiple administrators concurrently initiate queries and procedures that can conflict with each other.
Innovation Solution
Implementing a remote management system that maintains a mapping of pending management commands and system-wide events, allowing notifications of these events to be appended to responses to subsequent management commands, thereby providing augmented notifications that include relevant status information without requiring the remote management tool to subscribe to notifications.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If remote management tools generate notifications for all management commands, then administrators receive complete status information, but the volume of notifications becomes unmanageable and difficult to associate with underlying events
Solution Approach 1:
The patent merges multiple notifications into a single augmented notification by combining status information from multiple management commands with their underlying events. This consolidation reduces the total number of notifications while preserving complete status information, directly resolving the contradiction between information completeness and notification manageability.
Solution Approach 2:
The patent introduces an intermediary mapping mechanism that associates notifications with their underlying events through a structured relationship. This intermediary layer enables administrators to trace notifications back to their source events without requiring separate notification streams, reducing notification volume while maintaining information completeness.
2Speed
If multiple administrators concurrently initiate queries and procedures, then system responsiveness is maintained, but conflicts and errors increase due to lack of coordination
Solution Approach 1:
The patent implements feedback mechanisms through augmented notifications that provide real-time status information about management commands to all administrators. This feedback loop enables concurrent administrators to see the current state of operations, allowing them to coordinate their actions and avoid conflicts while maintaining system responsiveness.
Solution Approach 2:
The patent performs preliminary actions by maintaining a mapping of management commands to their underlying events before conflicts occur. This pre-established relationship structure allows the system to automatically resolve potential conflicts by checking the mapping before executing new commands, ensuring operation consistency without reducing responsiveness.
3Loss of information
If remote management tools subscribe to notifications for all management commands, then complete status information is received, but the tools become complex and require continuous subscription management
Solution Approach 1:
The patent enables the remote management system to serve itself by automatically generating augmented notifications that include all necessary status information without requiring external subscription management. The system self-provides the information needed by incorporating it directly into the notification structure, eliminating the need for complex subscription mechanisms.
Solution Approach 2:
The patent merges status information and event notifications into a single integrated notification structure. This merging eliminates the need for separate subscription mechanisms for different notification types, reducing complexity while ensuring complete status information is delivered to administrators.
Data Source
AI summary
Systems and methods are provided for supporting remote management of an IHS (Information Handling System). A first remote management command is received at an IHS. Managed hardware components of the IHS are identified that are configured by the first remote management command. While the first remote management command is pending, a mapping is maintained of the command and the managed hardware components configured by the command. A second remote management command is received that is related to a component of the IHS. Based on the maintained mapping, a determination is made whether the component of the second remote management command is configured by the pending first management command. When the component of the second remote management command is configured by the pending first management command, a notification of the pending first management command is appended to a response to the second management command.