Remote MFP Login via Account Classification
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Solution Overview
Problem
Current remote operation systems for image processing apparatuses with physical authentication set at login do not allow support staff to log in remotely, necessitating third-party intervention, which compromises security and is inconvenient.
Innovation Solution
A remote operation system comprising an image processing apparatus with physical authentication, a client PC, and an MFP coordinating service that includes a request receiving unit, account classification determining unit, and login authorizing unit, enabling remote operation requests from designated user accounts to be authorized.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If physical authentication is set for login to ensure security, then security level is improved, but remote operation capability is lost
Solution Approach 1:
The patent applies local quality by differentiating authentication methods based on access location. Physical authentication is required for local access to maintain security, while remote access is permitted with different authentication mechanisms. This allows the system to optimize security measures for each access scenario rather than applying a uniform authentication policy.
Solution Approach 2:
The patent introduces an intermediary authentication mechanism for remote access. Instead of requiring physical authentication cards or keys for remote login, the system uses an intermediary authentication method (such as certificate-based authentication or biometric verification through remote channels) that enables secure remote access without compromising the physical authentication requirement for local access.
2Ease of operation
If third-party performs physical authentication for remote support staff, then login is enabled, but security is compromised
Solution Approach 1:
The patent enables support staff to perform self-service authentication for remote access. Each support staff member is configured with their own authentication credentials and authorization levels, allowing them to independently authenticate and perform remote operations without requiring third-party intervention. This eliminates the security risk associated with third-party authentication while maintaining remote access capability.
3Ease of operation
If custom password settings are configured for each user account, then remote operation is enabled, but setup time and complexity increase
Solution Approach 1:
The patent implements a universal authentication framework that serves multiple functions. A single authentication mechanism and authorization system handles both local and remote access scenarios, as well as different user roles (regular users and support staff). This multi-functional approach eliminates the need for separate custom password configurations for each user account, reducing setup complexity while maintaining remote operation capability.
Data Source
AI summary
A remote operation system provided with an image processing apparatus for which physical authentication at the time of a login is set, and a client PC configured to perform remote operations, wherein the remote operation system comprises a request receiving unit configured to receive a remote operation request for the image processing apparatus from the client PC; an account classification determining unit configured to determine whether or not a classification of a user account that is included in the remote operation request is a designated account; and a login authorizing unit configured to authorize the remote operation request when the account classification determining unit has determined that the classification of the account is the designated account.