Remote Navigation Assistance via Trusted Device Screen Sharing
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Solution Overview
Problem
Drivers navigating to unfamiliar destinations face challenges in accurately conveying their location to others providing directions, as street names and landmarks may be difficult to see, and manually entering navigation addresses while driving is hazardous.
Innovation Solution
A system allowing remote access and screen sharing between computing devices enables a second user to view and interact with the navigation application on the first user's device, allowing real-time location tracking and turn-by-turn directions to be provided, and enabling the second user to input destination addresses directly.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the driver manually enters the destination address into the navigation application while driving, then the navigation can be set up, but the driver's safety is compromised and errors may occur
Solution Approach 1:
The patent introduces a remote user as an intermediary who performs the destination input task. The remote user receives the destination information from the driver verbally or through other means and enters it into the navigation application on the driver's device, thereby mediating between the driver's need for navigation setup and the safety requirement of not manual input while driving
Solution Approach 2:
The system enables self-service navigation setup where the driver can provide destination information through voice commands or simple inputs without manually typing the address. The navigation application then automatically processes this information and sets up the route, allowing the driver to maintain focus on the road while still completing the navigation setup task
2Ease of operation
If the driver describes current location to a person providing directions, then directions can be given, but accuracy is reduced due to difficulty seeing street names and landmarks
Solution Approach 1:
The patent applies copying by allowing the remote user to view a real-time copy or representation of the driver's current location through the navigation application's display. This visual copy of the location data (showing street names, landmarks, and position) enables the remote user to accurately identify the current location without relying on the driver's potentially inaccurate verbal description
Solution Approach 2:
The navigation application serves as an intermediary that translates the driver's physical location into visual information that the remote user can interpret. Instead of the driver directly communicating location details (which may be inaccurate), the navigation app mediates by providing a visual representation of location that the remote user can use to determine precise positioning
3Reliability
If the person giving directions remains on the phone with the driver to provide ongoing directions, then turn-by-turn guidance can be given, but the complexity of the communication process increases
Solution Approach 1:
The navigation application provides self-service turn-by-turn directions automatically guiding the driver without requiring continuous human intervention. The system automatically calculates the route, provides directional instructions at appropriate moments, and updates the navigation as the driver progresses, eliminating the need for ongoing phone conversations while maintaining reliable guidance
Solution Approach 2:
The system implements feedback mechanisms where the navigation application continuously monitors the driver's progress along the route and automatically adjusts directions based on this feedback. The app detects when the driver has reached decision points or needs directional information and provides appropriate guidance, creating a closed-loop system that maintains reliability without increasing communication complexity
Data Source
AI summary
Systems and methods for providing context-specific support from trusted contacts are provided. A software application residing on the computing device may be associated with a trusted contact for providing remote support to the user. When such a trusted contact exists, a “Help” button is displayed on the computing device when the software application is in use. The user may select that button to cause the computing device to automatically contact the trusted contact and establish a screen sharing communication session with a computing device associated with the trusted contact.