Remote Network Element Diagnostics via Third-Party Evaluator

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Solution Overview

Problem

Conventional network troubleshooting methods require local machines with significant computing power to be permanently connected or physically moved to diagnose network elements, leading to unnecessary labor and expense.

Innovation Solution

A computer program product and system that enables remote diagnosis of network elements by directing performance data to a third-party evaluator via a network, using a mobile device with software as a service to interface with network elements and receive diagnostic results.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a local machine with sufficient computing power is permanently connected to the network element for diagnosis, then diagnostic capability is improved, but labor and expense increase

Engineering Contradiction:
Improvediagnostic capabilityVSAvoidlabor and expense
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent introduces a remote server as an intermediary between the mobile device and network element. The server receives performance data from the network element, performs intensive computing and analysis, then returns results to the mobile device. This mediator handles the computationally intensive tasks that would otherwise require a permanently connected local machine, eliminating the need for physical connection while maintaining diagnostic capability.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If a local machine is shuttled around to each network element for connection and diagnosis, then diagnostic coverage is improved, but labor and expense increase

Engineering Contradiction:
Improvediagnostic coverageVSAvoidlabor and expense
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent creates a virtual copy of the diagnostic environment on a remote server that can be accessed by multiple mobile devices. Instead of physically moving diagnostic equipment between network elements, the same diagnostic software and processing capabilities are made available remotely to any authorized user, allowing unlimited diagnostic coverage without additional physical resources.

Inventive Principle:
Principle #26Copying

3Measurement precision

If intensive computing is performed locally during analysis, then diagnostic accuracy is improved, but mobile device resource consumption increases

Engineering Contradiction:
Improvediagnostic accuracyVSAvoidmobile device resource consumption
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The patent shifts the computational dimension from local (mobile device) to remote (server). The mobile device handles user interface and data transmission, while the server handles intensive computing tasks. This dimensional separation allows high-accuracy diagnostics to be performed without consuming mobile device resources, as the computational workload occurs in a different location (the remote server infrastructure).

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentUS9948524B2Network element diagnostic evaluation
Publication Date: 2018.04.17 KYNDRYL INC
  • US9948524B2 patent drawing
  • US9948524B2 patent drawing
  • US9948524B2 patent drawing

AI summary

A process of diagnosing and debugging a network element remotely may employ sending of performance data to a third party evaluator for processing of the data. A mobile device may interface with the network element and request evaluation of the performance by the third party evaluator. Large memory loads may be sent to the third party evaluator where intensive processing may be performed. The results of the processing by the third party evaluator may be sent to the mobile device for viewing by a user.