Remote Mobility Operator Assignment Using License Verification
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Solution Overview
Problem
In remote operation systems, inefficiencies arise when a remote operator without the necessary license is mistakenly assigned to operate a target mobility, requiring the assignment process to be restarted.
Innovation Solution
A system that acquires operator license information and required capability information to efficiently assign a remote operator with the necessary license for the target mobility's remote operation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If a remote operator is assigned to remote operation of a target mobility without verifying license information, then the assignment process is simplified and speeded up, but the reliability of the assignment decreases and may require restarting the process
Solution Approach 1:
The system performs preliminary acquisition and verification of operator license information before the assignment decision is made. The management server acquires license information indicating what licenses each remote operator has and required capability information indicating what licenses are needed for the target mobility, then verifies matching before assignment, preventing the need to restart the process later
2Reliability
If the system acquires and verifies operator license information before assignment, then the reliability and accuracy of assignment improves, but the complexity of the assignment process increases
Solution Approach 1:
The management server automatically performs the license verification process without requiring manual intervention. The system self-services by acquiring operator license information, comparing it with required capability information, and making the assignment decision based on the verification results, thereby maintaining reliability while minimizing the perceived complexity for users
3Measurement precision
If the system verifies operator licenses for each assignment, then assignment accuracy improves, but the time required for the assignment process increases
Solution Approach 1:
The system acquires operator license information in advance before the assignment is needed. By performing the information gathering and verification steps preliminarily and storing the results, the system reduces the time required at the moment of assignment while maintaining verification accuracy
Data Source
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AI summary
A remote operation system (1) of remote operation of a plurality of types of mobilities (100), the remote operation system (1) includes one or more processors configured to: acquire operator license information indicating a license each of a plurality of remote operators has for operation of the plurality of types of mobilities (100); acquire required capability information indicating at least a required license required for the remote operation of a target mobility; and assign a first remote operator who has the required license out of the remote operators to the remote operation of the target mobility, based on the operator license information and the required license.