Remote Operator Assistance for Autonomous Vehicle Route Handoffs

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Solution Overview

Problem

Autonomous vehicles face challenges in navigating unexpected situations such as road construction, weather events, or mechanical failures, which can lead to inefficient and costly service interruptions, especially when transporting passengers, as their control systems may not be capable of handling all encountered conditions.

Innovation Solution

Implementing a remote operator assistance system that allows autonomous vehicles to be routed through challenging route components with human operator intervention, where remote operators receive sensor data and provide inputs for steering, braking, or throttle control to assist the vehicle in navigating difficult sections, and can also close route segments if necessary.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Extent of automation

If autonomous vehicles rely solely on their control systems, then automation level is high, but reliability deteriorates when encountering unexpected situations

Engineering Contradiction:
Improveautomation levelVSAvoidreliability
Core Design Contradiction:
Extent of automationVSReliability

Solution Approach 1:

A remote operator system acts as an intermediary between the autonomous vehicle's control system and the external environment. When the autonomous control system encounters unexpected situations it cannot handle, the system automatically connects to a remote operator who provides assistance, thereby maintaining high automation while improving reliability through human intervention when needed.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If autonomous vehicles encounter unexpected situations beyond their control capability, then service continuity is maintained, but productivity deteriorates due to service interruptions

Engineering Contradiction:
ImproveproductivityVSAvoidservice interruptions
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by establishing a remote operator assistance system before service interruptions occur. When unexpected situations arise, the autonomous vehicle can immediately connect to remote operators for assistance, avoiding service interruptions and maintaining productivity by having support ready in advance.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If autonomous vehicles operate without human intervention, then operational cost is reduced, but adaptability deteriorates when facing unpredictable conditions

Engineering Contradiction:
ImproveadaptabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system dynamically adjusts the level of human intervention based on the situation. During normal operation, the autonomous vehicle operates independently with minimal human involvement. When unexpected situations are detected, the system automatically transitions to connect with remote operators, providing adaptability without requiring constant human presence or overly complex systems.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS11884293B2Operator assistance for autonomous vehicles
Publication Date: 2024.01.30 UBER TECHNOLOGIES INC
  • US11884293B2 patent drawing
  • US11884293B2 patent drawing
  • US11884293B2 patent drawing

AI summary

Disclosed are autonomous vehicles that may autonomously navigate at least a portion of a route defined by a service request allocator. The autonomous vehicle may, at a certain portion of the route, request remote assistance. In response to the request, an operator may provide input to a console that indicates control positions for one or more vehicle controls such as steering position, brake position, and/or accelerator position. A command is sent to the autonomous vehicle indicating how the vehicle should proceed along the route. When the vehicle reaches a location where remote assistance is no longer required, the autonomous vehicle is released from manual control and may then continue executing the route under autonomous control.