Remote Robot Support Terminal for Secure Downtime Recovery
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Solution Overview
Problem
Workers at manufacturing sites face challenges in addressing unexpected issues with industrial machines like robots, leading to prolonged downtime due to remote support limitations, especially when technicians cannot visit immediately.
Innovation Solution
A remote support system that allows technicians to remotely control and monitor industrial machines via user terminals connected to control devices, with multiple modes of control and connection options to ensure secure and efficient problem-solving.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a technician visits the site directly to operate the robot, then the problem can be solved effectively, but the robot remains out of service for a long period causing delay in manufacturing schedule
Solution Approach 1:
The patent introduces a remote operation system as an intermediary between the technician and the robot. The system includes a remote operation terminal that connects to the robot control device through a network, allowing the technician to operate the robot remotely without physical presence at the site. This mediator enables problem resolution while eliminating the need for technician travel and minimizing robot downtime.
Solution Approach 2:
The patent replaces the mechanical system of physical technician travel and on-site operation with an electronic communication system. The remote operation terminal transmits control signals and receives feedback data through networks, substituting the traditional mechanical interaction (technician physically operating the robot) with electronic data transmission and remote control mechanisms.
2Loss of time
If remote operation is implemented, then technician visit is eliminated, but security risks and operational complexities increase
Solution Approach 1:
The patent segments the remote operation system into distinct functional modules: a remote operation terminal for control input, a network communication layer for data transmission, and a robot control device for execution. This segmentation allows each component to be independently designed, secured, and maintained, reducing overall system complexity while enabling remote operation capabilities.
Data Source
AI summary
Provided is a remote support system with a higher level of safety. The remote support system includes a control device configured to control an industrial machine, a first information processing terminal connected to the control device, and one or more second information processing terminals capable of controlling the first information processing terminal. The control device is controllable from one or more second information processing terminals.