Autonomous Vehicle Remote Support Under Unstable Communication

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Solution Overview

Problem

Existing remote support systems for autonomous vehicles do not adequately consider communication and environmental states to restrict remote support functions effectively, leading to potential issues such as delayed timing control during unstable communication or poor visibility.

Innovation Solution

A system that acquires and manages communication and environmental states to restrict remote support functions dynamically, including disabling buttons, adjusting travel routes, and instructing local staff when necessary, to ensure safe and effective operation.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If remote support functions are always available, then operator can assist autonomous vehicle in any situation, but incorrect operations may occur when communication is unstable or environmental conditions are poor

Engineering Contradiction:
Improveremote support availabilityVSAvoidoperation accuracy
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The remote support system dynamically adjusts the availability of remote support functions based on real-time communication state and environmental state. When communication is stable and environmental conditions are favorable, full remote support functions are available. When communication becomes unstable or environmental conditions deteriorate, the system automatically restricts certain remote support functions to prevent incorrect operations, thus resolving the contradiction between operational availability and reliability.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system changes the operational parameters of remote support functions based on communication quality metrics (e.g., signal strength, latency) and environmental parameters (e.g., visibility, road conditions). By monitoring these parameters and adjusting remote support accessibility accordingly, the system ensures high reliability while maintaining ease of operation under favorable conditions.

Inventive Principle:
Principle #35Parameter changes

2Reliability

If remote support functions are restricted based on communication and environmental states, then operation safety is improved, but system complexity increases due to dynamic function management

Engineering Contradiction:
Improveoperation safetyVSAvoidremote support system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system implements continuous feedback loops that monitor communication state and environmental state, automatically adjusting remote support function availability based on this feedback. This closed-loop control approach improves operation safety by preventing incorrect operations under adverse conditions while managing system complexity through automated decision-making algorithms that evaluate multiple parameters and determine appropriate function restrictions.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary assessment of communication and environmental states before allowing remote support operations. By evaluating conditions in advance and pre-restricting functions when conditions are unfavorable, the system prevents unsafe operations without requiring complex real-time intervention mechanisms, thus improving safety while keeping system complexity manageable.

Inventive Principle:
Principle #10Preliminary action

3Loss of time

If full remote support is provided without restrictions, then response time is fast, but safety risks increase in poor communication or environmental conditions

Engineering Contradiction:
Improveremote support response timeVSAvoidsafety risks
Core Design Contradiction:
Loss of timeVSObject-affected harmful factors

Solution Approach 1:

The system dynamically adjusts remote support availability based on real-time conditions. When communication is stable and environmental conditions are good, full remote support functions are immediately available, ensuring fast response time. When conditions deteriorate, the system automatically restricts functions to eliminate safety risks, thus resolving the contradiction between rapid response and safety by adapting system behavior to current operational context.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system applies different levels of remote support availability to different operational contexts. Instead of uniformly restricting or enabling all functions, it selectively applies restrictions based on local conditions (communication quality, environmental factors), allowing fast response where safe while preventing risks where conditions are adverse, thereby balancing response time and safety requirements.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS12428037B2Remote support system, on-vehicle apparatus, remote support method, remote support program
Publication Date: 2025.09.30 DENSO CORP
  • US12428037B2 patent drawing
  • US12428037B2 patent drawing
  • US12428037B2 patent drawing

AI summary

A remote support system is provided with an acquiring unit that acquires management information for managing at least one of a communication state between an autonomous driving support center and an autonomous driving vehicle at a plurality of locations, and an environmental state in the vicinity of the autonomous driving vehicle at a plurality of locations; and an execution unit that executes an operation for an operator performing a remote support of the autonomous driving vehicle in accordance with at least one of the communication state and the environmental state, the operation restricting a remote support function included in an operator terminal used by the operator.