Remote Support Display for Visualizing Communication Delay
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Solution Overview
Problem
Existing remote support systems for moving bodies complicate the display of auxiliary information such as delay time and frame rate, increasing the workload and requiring advanced skills for remote supporters.
Innovation Solution
A remote support system that includes a display device showing a combination of a first indicator for elapsed time and a second indicator for communication delay, allowing remote supporters to intuitively understand auxiliary information through a single, simplified display.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If auxiliary information such as delay time and frame rate is displayed with detailed numerical values and graphs, then the information completeness is improved, but the display complexity and remote supporter workload increase
Solution Approach 1:
The patent combines multiple auxiliary information elements (delay time and frame rate) into a single integrated auxiliary display area on the display device. This merging approach maintains information completeness while reducing display complexity by presenting all auxiliary information in one unified location rather than through multiple separate numerical values and graphs scattered across the interface.
Solution Approach 2:
The patent employs color-coded indicators to represent different states of auxiliary information. By using color changes to convey information about delay time and frame rate, the system reduces the need for complex numerical displays and graphs, thereby maintaining information completeness while significantly simplifying the visual presentation and reducing remote supporter workload.
2Measurement precision
If multiple separate indicators and numerical values are used to show auxiliary information, then the measurement precision is improved, but the ease of operation and understanding is worsened
Solution Approach 1:
The patent transitions from one-dimensional numerical values and graphs to a two-dimensional visual indicator system within the auxiliary display. By representing delay time and frame rate as positional and color-based indicators rather than numerical sequences, the system maintains measurement precision while dramatically improving ease of understanding through intuitive visual perception.
Solution Approach 2:
The patent uses color-coded visual indicators to represent auxiliary information states, replacing complex numerical displays. This approach preserves measurement precision through distinct color coding while significantly enhancing ease of operation and understanding by enabling rapid visual interpretation without requiring analytical processing of numerical data.
3Measurement precision
If detailed auxiliary information is displayed through multiple graphs and numerical values, then the information accuracy is improved, but the productivity and remote support efficiency are worsened
Solution Approach 1:
The patent merges all auxiliary information (delay time, frame rate, and other metrics) into a single integrated auxiliary display area, replacing multiple separate graphs and numerical displays. This consolidation maintains information accuracy while improving remote support efficiency by reducing the time and cognitive effort required to process and interpret auxiliary information during critical support operations.
Solution Approach 2:
The patent employs color-coded visual indicators in the auxiliary display to convey accurate information about system status and performance metrics. This approach maintains information accuracy through precise color coding while dramatically improving productivity by enabling rapid visual assessment without requiring detailed analysis of multiple graphs and numerical values.
Data Source
AI summary
A remote support system includes a moving body and a remote support terminal operated by a remote supporter. The remote support terminal includes a display device configured to display a support image transmitted from the moving body. The display device displays an auxiliary display being a combination of a first indicator and a second indicator, together with the support image. The first indicator is displayed with a continuous positional change according to an elapsed time from a start of the remote support. The second indicator indicates a communication time needed for communication between the moving body and the remote support terminal by a gap in a position of the second indicator relative to a position of the first indicator, and is displayed with a discontinuous position change accompanying the second indicator being updated at a timing at which the remote support terminal receives the support image.