Remote Support Guidance for Autonomous Vehicle Edge Cases

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Solution Overview

Problem

Autonomous vehicles often encounter situations that their systems cannot address, such as unfamiliar road environments, vehicle component failures, or passenger needs for external support, requiring a reliable and cost-effective method for external assistance without a licensed operator present.

Innovation Solution

A system and method that allows autonomous vehicles to request support from a remote support system using buttons and sensors, which can involve natural persons or AI agents, to provide guidance or initiate emergency stops, leveraging additional computational resources and data sources for decision-making.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of manufacture

If autonomous vehicles operate without a licensed operator present, then operational cost and accessibility are improved, but safety and reliability deteriorate when the autonomous system encounters situations outside its operational design domain

Engineering Contradiction:
Improveoperational costVSAvoidsafety
Core Design Contradiction:
Ease of manufactureVSReliability

Solution Approach 1:

The patent introduces a remote support system as an intermediary between the autonomous vehicle and human operators. This mediator receives sensor data from the vehicle, assesses situations, and provides guidance commands when the autonomous system encounters edge cases, thereby maintaining safety without requiring continuous presence of licensed operators in the vehicle

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent segments the operational responsibilities between the onboard autonomous control unit and the remote support system. The autonomous system handles routine operations while the remote support system is activated only when needed, dividing the safety-critical functions across different locations and systems

Inventive Principle:
Principle #1Segmentation

2Device complexity

If the autonomous system handles all situations independently, then device complexity is reduced, but adaptability deteriorates when encountering unfamiliar road environments or component failures

Engineering Contradiction:
Improvesystem complexityVSAvoidadaptability
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The patent extends the system's adaptability by adding a remote dimension. Instead of relying solely on onboard computational resources, the system accesses remote computational resources and human expertise when needed, effectively adding another dimension of problem-solving capability without increasing the complexity of the vehicle's onboard systems

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

3Reliability

If remote support is activated for all situations, then safety and reliability are improved, but loss of time and communication overhead increase

Engineering Contradiction:
ImprovesafetyVSAvoidresponse time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent implements partial action by activating the remote support system only when the autonomous vehicle encounters situations outside its operational design domain or when confidence thresholds are not met. This selective activation maintains safety for critical situations while avoiding unnecessary communication overhead for routine operations

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11822327B2Safety of autonomous vehicles by remote support request
Publication Date: 2023.11.21 SERVE OPERATING CO
  • US11822327B2 patent drawing
  • US11822327B2 patent drawing
  • US11822327B2 patent drawing

AI summary

A remote support system provides support to an autonomous drive system of a vehicle in response to a support request. The remote support may include guiding the autonomous drive system of the vehicle through a hazardous environment. A call to the remote support system may be initiated, for example, via a user interface control button or by scanning a bar code, QR code, or RFID associated with the vehicle on a device that sends the code with vehicle information to the remote support system. The remote support system may determine an urgency of the request to assess whether immediate support should be initiated or whether to first initiate a communication connection with a passenger. Furthermore, an emergency brake system of the vehicle may be triggered by the remote support system or in response to the vehicle losing a connection to the remote support system during a support request.