Remote Operation System Task Scheduling and Status Feedback

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Solution Overview

Problem

Conventional remote operation systems face challenges in executing maintenance operations at appropriate timings due to lack of scheduling and status updates, leading to potential failures and misunderstandings about task execution statuses.

Innovation Solution

A remote operation system that includes a management server and client, which schedule tasks with designated start times and dates, regularly update task statuses, and set tasks to failure if not executed within specified periods, ensuring timely and accurate execution and status reporting.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If the maintenance mediation device regularly acquires maintenance operation instruction information without scheduling, then the device can continuously monitor and execute tasks, but the maintenance operation may be executed at inappropriate timings

Engineering Contradiction:

Improvetask execution timelinessVSAvoidtask execution appropriateness

Core Design Contradiction:

ProductivityVSReliability

Solution Approach 1:

The system stores task information with a designated start time and date before execution. The management client compares the current time with the designated start time to determine whether to execute the task. This preliminary scheduling action ensures tasks are executed at appropriate timings rather than immediately upon acquisition.

Inventive Principle:

Principle #10Preliminary action

2Device complexity

If the management client does not track task execution status, then the system remains simple, but it is unclear whether tasks are executed successfully or failed

Engineering Contradiction:

Improvesystem structureVSAvoidtask execution status information

Core Design Contradiction:

Device complexityVSLoss of information

Solution Approach 1:

The management client acquires task execution status information from the maintenance target device after task execution. The client then provides feedback by transmitting this status information back to the management server. This feedback mechanism ensures comprehensive tracking of task execution results without significantly increasing system complexity.

Inventive Principle:

Principle #23Feedback

3Adaptability or versatility

If the management server does not set failure status for overdue tasks, then the system remains lenient, but there is no mechanism to identify and handle failed task executions

Engineering Contradiction:

Improvetask execution flexibilityVSAvoidtask execution assurance

Core Design Contradiction:

Adaptability or versatilityVSReliability

Solution Approach 1:

The management server is configured to set the task execution status to failure when the current time exceeds the designated start time without successful execution. This preliminary anti-action prevents indefinite waiting and ensures that failed tasks are identified and can be appropriately handled or re-scheduled.

Inventive Principle:

Principle #9Preliminary anti-action

Data Source

PatentUS11513843B2Remote operation system, management client, and non-transitory computer-readable recording medium storing management client program

Publication Date: 2022.11.29 KYOCERA DOCUMENT SOLUTIONS INC

AI summary

A remote operation system includes a management server and a management client that manage an image forming device, wherein the management server manages a task that is an operation for the image forming device by the management client, the task includes a designated start time and date that is a designated time and date to start the task, and the management client regularly acquires the task from the management server and schedules the task in accordance with the designated start time and date included in the task.