Remote Security Threat Detection Routing via Dialing Plans
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Solution Overview
Problem
Conventional threat detection systems face challenges in efficiently routing requests for assistance in network environments, leading to delays and inefficiencies in connecting operators with suitable remote experts, and are limited by the requirement for remote experts to be physically located at a single operations center, restricting scalability and integration of new experts.
Innovation Solution
A threat detection system that utilizes canine detection teams and screening devices to inspect items, with a server-based system that automatically routes requests to a hierarchy of expert groups based on predefined dialing plans, allowing for secure and private communication between local operators and remote experts, and enabling remote experts to work from various locations, thereby improving scalability and efficiency.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If remote experts are located at a single operations center, then security and control are improved, but scalability and flexibility deteriorate
Solution Approach 1:
The system segments the expert network into multiple distributed locations rather than requiring all experts to be at a single operations center. Experts can be located at various screening sites or remote locations, each maintaining secure connections to the central system through the dialing plan infrastructure.
Solution Approach 2:
The dialing plan system provides universal routing capability that works across multiple locations and expert types. The same dialing plan infrastructure supports different expert groups, different screening locations, and different request types, enabling scalability without compromising security control.
2Loss of time
If requests are routed through a hierarchical dialing plan system, then connection efficiency is improved, but system complexity increases
Solution Approach 1:
Dialing plans are pre-configured with hierarchical routing paths, expert groups, and contact information before requests are generated. This preliminary setup eliminates the need for real-time routing decisions, reducing connection establishment time while maintaining manageable system complexity through advance planning.
Solution Approach 2:
The dialing plan system acts as an intermediary layer between request generators and expert recipients. Rather than creating direct complex connections between all possible entities, the dialing plan serves as a simplified mediator that manages the hierarchical routing logic, reducing overall system complexity.
3Productivity
If multiple expert groups are integrated into a unified system, then resource utilization is improved, but management difficulty increases
Solution Approach 1:
The system allows different expert groups to maintain their local characteristics, specialties, and operating procedures while being integrated into the unified dialing plan system. Each expert group can be optimized for its specific function (e.g., explosive detection, weapon detection) while the dialing plan manages their coordinated utilization across multiple screening locations.
Data Source
AI summary
Systems and methods are disclosed for detecting security threats in a network environment. A canine detection unit may initially inspect items at a screening location. A local workstation is used to further inspect the items that are identified as raising potential security concerns. Requests for assistance are submitted to remote experts for assistance with resolving the potential security concerns. One or more servers receive the requests over a network and retrieve dialing plans associated with the origins of the requests. The one or more servers utilize the dialing plans to route the requests to expert groups assigned to dialing plans. In response to the requests being accepted by remote expert devices in one of the expert groups, the one or more servers establish connections between the local workstations and the remote expert devices that accept the requests.