Removable Tactile Cues for Assistive POS Transactions

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Solution Overview

Problem

Conventional point of sale (POS) systems lack tactile cues, making it difficult for disabled users, especially those with vision or mobility impairments, to interact and complete transactions effectively.

Innovation Solution

A system that includes a display with removably coupled tactile cues and a processing system to map touch inputs to digital inputs using assistance maps, enabling secure and assistive POS transactions for disabled users by operating in both assistance and non-assistance modes.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional POS systems are used, then device simplicity is maintained, but usability for disabled users deteriorates due to lack of tactile cues

Engineering Contradiction:
Improveusability for disabled usersVSAvoidsystem structure
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The POS system is segmented into distinct functional modules: a display component, a tactile cue component, and a processing system. This segmentation allows each component to perform its specific function independently while working together to solve the usability problem for disabled users without overwhelming system complexity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

Tactile cues serve as an intermediary element between the display and disabled users. These tactile cues provide physical guidance and feedback that bridges the gap caused by visual or mobility impairments, enabling disabled users to interact with the POS system effectively while maintaining a relatively simple overall system structure.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If assistance mode is activated, then usability for disabled users is improved, but processing time increases due to additional mapping operations

Engineering Contradiction:
Improveusability for disabled usersVSAvoidtransaction processing time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-configuring assistance maps that define the relationship between tactile cues and digital inputs. This pre-processing allows the system to quickly translate user interactions without requiring complex real-time analysis, thereby reducing the time penalty associated with assistance mode activation.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system dynamically switches between assistance mode and non-assistance mode based on user needs. The processing system can adjust its operational characteristics in real-time, applying assistance maps only when required, which optimizes processing speed for non-disabled users while providing necessary support for disabled users when activated.

Inventive Principle:
Principle #15Dynamics

3Adaptability or versatility

If tactile cues are removably coupled to display, then adaptability to different user needs is improved, but device complexity increases due to coupling mechanisms

Engineering Contradiction:
Improveadaptability to user needsVSAvoidcoupling structure
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The tactile cue component is designed as a separate, removable module that can be independently attached or detached from the display. This segmentation provides adaptability for different user needs while keeping the coupling mechanism simple and manageable, avoiding excessive system complexity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The removably coupled design creates a dynamic system that can adapt its configuration based on user requirements. The tactile cues can be attached when assistive functionality is needed and removed when not needed, providing versatility without permanently increasing the base system complexity.

Inventive Principle:
Principle #15Dynamics

4Ease of operation

If assistance map is used to map touch inputs, then usability for disabled users is improved, but processing complexity increases

Engineering Contradiction:
Improveinput mapping accuracyVSAvoidprocessing system complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The assistance map implements local quality by creating specific, localized mappings between tactile cue positions and digital input values. Rather than requiring complex global processing, the system uses position-specific mapping rules that simplify the processing logic while maintaining high input mapping accuracy for disabled users.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The assistance map creates a simplified digital representation or copy of the tactile cue layout and its corresponding input values. This copied structure allows the processing system to efficiently translate physical tactile interactions into digital inputs without requiring complex interpretation logic, thereby reducing processing complexity while improving usability.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS10891051B2System and method for disabled user assistance
Publication Date: 2021.01.12 POYNT LLC
  • US10891051B2 patent drawing
  • US10891051B2 patent drawing
  • US10891051B2 patent drawing

AI summary

Embodiments of a system and method for assisting disabled users can include: a display configured to receive an input from the disabled user; a set of tactile cues proximal the display; and a processing system configured to: store an assistance map, and map the touch input to a digital input based on the assistance map.