Request Classification System for Personal Data Security
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Solution Overview
Problem
Current systems fail to consistently classify and route personal data requests at the point of entry within an enterprise's trusted internal computing network, leading to potential data breaches and non-compliance with regulations due to inconsistent processing across various request channels.
Innovation Solution
A system that classifies requests for personal data at or before the point of entry using machine-learning processing to determine the appropriate classification based on entities, origins, actions, and data elements, routing them accordingly through a predetermined queue to ensure compliance with regulations, regardless of the request channel.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Speed
If data requests are processed immediately upon receipt without classification, then processing speed is improved, but data security and regulatory compliance deteriorate
Solution Approach 1:
The system performs classification of data requests at the point of entry into the trusted internal computing network, before the requests are routed to downstream processing systems. This preliminary classification ensures that security measures and regulatory compliance checks are established in advance, allowing fast processing while maintaining security standards.
2Adaptability or versatility
If different request channels process data requests independently, then channel autonomy and flexibility are improved, but consistency in processing regulated data deteriorates
Solution Approach 1:
The classification system is designed to handle multiple types of data requests from various channels (email, online entry, mobile application, voice call, in-person requests) through a unified classification framework. The system universally applies classification rules across all channels, ensuring consistent processing of regulated data while preserving channel-specific interfaces and user experiences.
3Productivity
If classification occurs after data access actions are initiated, then processing efficiency is improved, but the ability to prevent unauthorized access deteriorates
Solution Approach 1:
The system classifies data requests at the point of entry, before any data access actions are initiated. This preliminary classification determines the appropriate handling and routing of requests, ensuring that security measures are in place before data access occurs, thereby preventing unauthorized access while maintaining efficient processing.
4Reliability
If a centralized classification system is implemented at the point of entry, then data security and consistency are improved, but system complexity increases
Solution Approach 1:
The classification system acts as an intermediary component positioned at the entry point between external request channels and the trusted internal computing network. This centralized intermediary handles all classification logic in one location, ensuring consistent classification across all channels while simplifying the overall system architecture by consolidating classification functions rather than distributing them across multiple systems.
Data Source
AI summary
Embodiments of the invention are directed to classifying requests associated with personal data at or before a point of entry to a trusted computing network. The invention provides for determining whether a request associated with personal data requires classification (for example, whether the request is impacted by regulations or other requirements necessitating classification/categorization). The determination may be based on what entity is requesting the data, the origin of the request, whose data is being requested, the type of action associated with the request and/or the data elements associated with the request. In addition, once the request has been determined to require classification the specific classification is determined and assigned to the request. The classification may be determined based on the rules associated with the regulation or other requirement(s) necessitating the classification/categorization. The classification may identify rules for processing the request along with routing for the request.