Request Matching System Semantic Routing

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Solution Overview

Problem

Users face difficulties in retrieving specific information from vast electronic databases and resources due to the time-consuming nature of searching for relevant answers or requests, as the requested information may not be documented or readily available online.

Innovation Solution

A system and method that match user requests with relevant resources by calculating the semantic relationship between objects using an algorithm, optimizing the distribution of requests to maximize valuable knowledge exchange, and providing a user-centric web experience through dynamic blogs and notification mechanisms, ensuring efficient retrieval of information, goods, and services.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users search for information in vast electronic databases and resources, then comprehensive information can be found, but the time and effort required to retrieve specific information increases significantly

Engineering Contradiction:
Improveinformation retrieval completenessVSAvoidinformation retrieval time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent introduces an intermediary system (the request matching system) that mediates between users and vast electronic databases. This system uses semantic analysis and matching algorithms to bridge the gap between user information needs and available resources, eliminating the need for users to manually search through extensive databases while ensuring comprehensive information retrieval.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary actions by pre-processing and indexing information from electronic databases using semantic analysis. This preliminary organization of data allows for rapid matching against user requests without requiring time-consuming manual searches, thus reducing retrieval time while maintaining information completeness.

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If manual searching methods are used to find requested information, then users can access available resources, but the process becomes time-consuming and inefficient

Engineering Contradiction:
Improveinformation access simplicityVSAvoidinformation retrieval efficiency
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The system enables self-service by automatically performing the information retrieval process. Users simply submit their requests, and the system autonomously matches them with relevant resources using semantic analysis and distribution algorithms, eliminating the need for manual searching while dramatically improving retrieval efficiency.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical searching with an automated computational system. The mechanical process of manually browsing and searching databases is substituted with electronic semantic analysis and automated matching algorithms, significantly enhancing productivity while maintaining ease of operation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Reliability

If requested information is not documented or readily available online, then users may need to seek alternative sources, but this increases the complexity and time of information retrieval

Engineering Contradiction:
Improveinformation availabilityVSAvoidretrieval system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system provides universal access to information through multiple channels and sources. It can retrieve information from documented online resources, undocummented sources, and even generate responses for completely new requests, ensuring high reliability without requiring users to navigate multiple complex systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent introduces an intermediary layer that handles the complexity of information retrieval transparently. This mediator system manages the complexity of accessing both documented and undocumented information sources, presenting a simple interface to users while handling complex retrieval operations in the background.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS8447640B2Device, system and method of handling user requests
Publication Date: 2013.05.21 YAHOO ASSETS LLC
  • US8447640B2 patent drawing
  • US8447640B2 patent drawing
  • US8447640B2 patent drawing

AI summary

Devices, systems and methods of handling user requests. For example, a method includes: receiving an electronic representation of a submitted request; calculating request-related information, submitter-related information, and/or recipient-related information; based on the request-related information and the submitter-related information, determining one or more recipients for the request; distributing the request to said one or more recipients; and storing the request and one or more responses received from said one or more recipients.