Reservation Scheduling Assistance for Eliminating In-Between Gaps
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Solution Overview
Problem
Existing reservation systems in salons and similar establishments often result in in-between time periods where new reservations are unacceptable, limiting the number of reservations that can be accepted.
Innovation Solution
A reservation assistance device that proposes changes to the requested start or end times of reservations to eliminate in-between time periods by referring to status data indicating reservation acceptability for each unit time period, using an obtaining unit to gather reservation details, and a proposal unit to suggest time changes when certain conditions are met.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If reservations are grouped and rearranged in existing systems, then the number of acceptable reservations increases, but in-between time periods occur where new reservations become unacceptable
Solution Approach 1:
The system changes the time parameters of reservations by proposing alternative start times and end times to eliminate in-between gaps. The proposal unit generates modified reservation schedules that adjust timing parameters to achieve continuous coverage without unacceptable gaps.
Solution Approach 2:
The system dynamically adjusts reservation schedules by proposing time changes based on real-time analysis of the reservation status data. The proposal unit adapts reservation start and end times dynamically to eliminate in-between periods while maintaining service quality.
2Productivity
If the reservation schedule is optimized by grouping and rearranging, then more reservations can be accepted, but the complexity of managing reservation time periods increases
Solution Approach 1:
The system performs self-service by automatically analyzing reservation status data and generating proposal schedules without manual intervention. The proposal unit autonomously identifies and proposes time adjustments to eliminate in-between periods, reducing the need for complex manual schedule management.
Solution Approach 2:
The system uses feedback from reservation status data to continuously optimize schedules. The proposal unit receives feedback about unacceptable time periods and generates corrective proposals, creating a closed-loop system that automatically manages reservation complexity.
Data Source
AI summary
A reservation assistance device includes: an obtaining unit configured to store status data indicating whether or not a reservation from a customer is acceptable for each of unit time periods and obtain a requested start time and a requested end time of the reservation requested by the customer; and a proposal unit that refers to the status data, and when the reservation is acceptable in a period from the requested start time to the requested end time and a difference time period between the requested start time and an end time of a reservation unacceptable time period immediately before the requested start time is equal to or larger than the unit time period and is less than a predetermined time period, outputs a proposal of changing the requested start time to the end time of the reservation unacceptable time period immediately before the requested start time, to the customer.


