Reservation Upper Limit Time Management for Facility Booking
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Solution Overview
Problem
Conventional on-demand reservation systems for renting facilities are inconvenient for users and inefficient in operation, as they charge usage fees per instance, leading to hesitation in making reservations and concentration of bookings on specific days or times, which decreases operational efficiency.
Innovation Solution
An on-demand reservation system with a management device that includes a user information manager, reservation information manager, and reservation time updater, allowing users to set a reservation upper limit time, update usage times, and charge rental fees based on the reservation upper limit time, enabling flexible and repeated use within predetermined periods.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If conventional systems charge usage fee each time the facility is used, then the facility can be rented to users, but the user has to be careful when making a reservation and sometimes hesitates to make the reservation
Solution Approach 1:
The system pre-allocates a reservation upper limit time to each user in advance. This preliminary action eliminates the need for users to calculate or worry about costs at the moment of reservation, allowing them to book facilities freely within their allocated time limit, thus improving ease of operation.
Solution Approach 2:
The system automatically manages the reservation upper limit time through the reservation time updater, which deducts and adds time based on usage and cancellations. This self-service mechanism reduces the complexity for users, as they do not need to manually track or manage their reservation limits.
2Ease of operation
If conventional systems charge usage fee each time the facility is used, then the facility can be rented to users, but it has thus been difficult to improve user convenience
Solution Approach 1:
By pre-allocating the reservation upper limit time, the system eliminates the need for users to spend time calculating costs or worrying about exceeding usage limits during the reservation process. Users can make decisions quickly and conveniently within their pre-set time budget.
3Productivity
If reservations are concentrated on a specific day of the week or time of day in conventional systems, then users can make reservations, but the operational efficiency of the reservation system decreases
Solution Approach 1:
The system dynamically adjusts the reservation upper limit time based on actual usage and cancellations. When users cancel reservations or when reservation dates pass, the system adds the unused time back to their quota, encouraging more flexible and distributed booking patterns throughout the week rather than concentrating reservations on specific days.
Solution Approach 2:
The reservation time updater provides continuous feedback to users about their remaining reservation time. This feedback mechanism helps users distribute their reservations more evenly across different time periods, as they can see their accumulated time quota and plan accordingly, thereby improving operational efficiency by reducing peak-time concentration.
Data Source
AI summary
A management server of a reservation system is connected to a terminal device via a communication network and is configured to obtain user information of a user from the terminal device; set a reservation upper limit time for the user to make reservations during a predetermined period; receive a first reservation having a first usage time from the terminal device; determine whether the first usage time exceeds the reservation upper limit time; and in accordance with a determination that the first usage time does not exceed the reservation upper limit time: manage a reservation date and time as reservation information of the first reservation, and generate a first updated reservation upper limit time by subtracting the first usage time from the reservation upper limit time.