Resource Service Provider System Using Context-Aware Demand Prediction

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Solution Overview

Problem

Location-based systems primarily focus on time and location, neglecting factors like user availability, preferences, and schedule, which limits their ability to provide personalized and context-sensitive services effectively.

Innovation Solution

A system that integrates real-time data on user availability, preferences, and schedule with GPS information to offer personalized services by predicting demand and optimizing inventory and staffing based on traffic and weather patterns, using a time-and-location graph to map activities and provide dynamic offers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If location-based systems only track time and location, then the system complexity is low, but the service personalization and context-sensitivity are insufficient

Engineering Contradiction:
Improveservice personalizationVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments user context into multiple independent dimensions (availability, preferences, schedule, purpose, next goal) that can be collected and processed separately. Each dimension is captured through specific data collection mechanisms and then integrated by the prediction engine to provide personalized services without requiring complete redesign of the entire system.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

A prediction engine acts as an intermediary between raw user data (GPS, calendar, preferences) and service delivery. This intermediary processes and interprets multiple data sources, transforming them into actionable insights about user context, thereby enabling personalized services without directly complicating the core tracking system.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If the system collects comprehensive user data (availability, preferences, schedule, purpose, next goal), then service accuracy improves, but data processing complexity increases

Engineering Contradiction:
Improveuser context accuracyVSAvoiddata processing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system performs preliminary data collection and organization by maintaining user profiles with pre-stored preferences, schedules, and availability information. This preliminary structuring of data reduces the complexity of real-time processing, as the prediction engine can query pre-organized information rather than processing raw data from scratch during service delivery.

Inventive Principle:
Principle #10Preliminary action

3Measurement precision

If real-time inventory and traffic data are integrated, then prediction accuracy improves, but computational requirements increase

Engineering Contradiction:
Improvedemand prediction accuracyVSAvoidcomputational energy
Core Design Contradiction:
Measurement precisionVSUse of energy by moving object

Solution Approach 1:

The system applies partial processing by focusing computational resources on predicting only the most relevant aspects of user context and demand based on current location and time. Rather than continuously analyzing all possible data dimensions, the prediction engine selectively processes data that has the highest impact on service personalization, reducing overall computational energy requirements while maintaining accuracy for critical predictions.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS10217131B2System for resource service provider
Publication Date: 2019.02.26 DEEM
  • US10217131B2 patent drawing
  • US10217131B2 patent drawing
  • US10217131B2 patent drawing

AI summary

In one embodiment, a system, is provided to take not just a person's time and location into consideration, but also has knowledge of and takes into account their availability, their preferences, their schedule, their purpose for being at their current location, and/or their next goal or stop. One embodiment is able to take into account a real-time view of supplier inventory and deduce and make available much better-adapted offerings and support for that person's travels and endeavors. In one embodiment, having an understanding of a rate of conversion and its relation to traffic and weather patterns allows service providers to make more accurate predictions about various items, including but not limited to, conversion rates, offer types, offer upgrades, traffic etc. In yet another aspect of the invention, the information collected from many travelers, and also information collected from airlines and weather observers, etc., can be used to forecast inventory requirements, such as obtaining and preparing fresh food and pulling from storage chilled or frozen food, as well as man power or staffing level requirements, to meet projected demands.