Recommended Response Messaging for Context-Aware Inquiry Handling
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Solution Overview
Problem
Existing communication technologies lack the ability to provide convenient and contextually relevant responses to user inquiries during conversations, failing to leverage relational data and user preferences effectively.
Innovation Solution
An electronic device equipped with a communication unit, display, and processor that determines inquiries in received messages and provides recommended content based on stored data, relational data, and user inputs, allowing for automatic, semi-automatic, or manual recommendation of responses.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If automated response generation is implemented, then communication convenience is improved, but device complexity increases
Solution Approach 1:
The patent introduces a server as an intermediary component that handles the complex tasks of analyzing received messages, generating recommended responses, and managing relational data. The electronic device itself remains relatively simple, primarily functioning as a communication terminal that exchanges messages with the server. This mediator approach allows automated response generation without significantly increasing the complexity of individual devices.
Solution Approach 2:
The system enables users to automatically receive contextually relevant content recommendations without manual intervention. The processor automatically analyzes incoming messages, determines whether they contain inquiries, and generates appropriate response suggestions based on stored data and relational information, reducing the need for users to manually search for or compose responses.
2Reliability
If contextually relevant content is provided based on relational data, then response quality is improved, but data processing complexity increases
Solution Approach 1:
The system pre-stores relational data between users, including their relationships, interaction histories, and contextual information. This preliminary preparation of data allows the system to quickly retrieve and utilize relevant information when generating responses, rather than processing complex relationships in real-time during each conversation, thus improving response quality without proportionally increasing processing complexity.
Solution Approach 2:
The patent extracts only the necessary relational data and contextual information relevant to the current conversation from the larger database of stored user relationships. Rather than processing all available data, the system selectively retrieves and uses only the portions needed for generating appropriate responses, reducing data processing complexity while maintaining response quality.
3Adaptability or versatility
If multiple recommendation modes (automatic, semi-automatic, manual) are provided, then user control is improved, but system complexity increases
Solution Approach 1:
The system dynamically adjusts its operation mode based on user preferences and settings. Users can configure the degree of automation they desire, allowing the system to switch between fully automatic, semi-automatic, and manual recommendation modes. This dynamic adaptability provides flexible user control without requiring completely separate systems for each mode, as the same core functionality operates at different levels of automation.
Data Source
AI summary
An electronic device providing a message service includes: a communication unit configured to exchange a message with another device; a display configured to display a message received from the another device, a message input by the electronic device, and at least one response message generated by the electronic device, all together on a message service screen of the display; and a processor configured to determine whether the received message includes an inquiry, and provide at least one piece of recommended content based on the inquiry in response to the received message being determined as including the inquiry, and transmit the at least one response message comprising the at least one piece of recommended content to the other device.


