Retail Mobile Checkout System Using Biometric Authentication
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Solution Overview
Problem
Current retail systems face challenges in securely facilitating mobile checkout, reducing theft and mistakes, and effectively utilizing digital signage to stimulate sales, particularly with high-value items, while improving consumer tracking and loyalty programs.
Innovation Solution
An apparatus and method that utilizes an opt-in in-store wireless network to collect consumer device data, interrelate it with video surveillance and digital signage data, and apply business rules to provide secure mobile checkout, enhance consumer tracking, and offer targeted promotions, using location-based technologies and NFC/RFID for secure transactions and access to locked items.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If high value items are locked in locking cabinets to minimize theft, then security against theft is improved, but prospective sales of such items decrease
Solution Approach 1:
A mobile device acts as an intermediary between the consumer and the locked cabinet. The device receives biometric data, transmits it to a server for verification, and if authenticated, sends a signal to unlock the cabinet. This intermediary mechanism allows secure access for authorized users while maintaining the security of the locked cabinet system.
Solution Approach 2:
The system enables consumers to independently access locked high-value items without requiring store employee assistance. The biometric authentication and automated cabinet unlocking process allows customers to service themselves, improving convenience and potentially increasing sales of locked items.
2Reliability
If tethered POS devices are used to provide transaction functionality and tracking, then transaction security and loss prevention are improved, but consumer convenience and mobile checkout capability deteriorate
Solution Approach 1:
The patent replaces the mechanical tethered POS system with a mobile-based system. Instead of requiring physical connection to fixed registers, consumers use mobile devices with biometric authentication to initiate and complete transactions. The system substitutes physical tethering with wireless communication and biometric verification mechanisms.
Solution Approach 2:
The mobile device serves as an intermediary that bridges the gap between consumer convenience and secure transactions. It captures biometric data locally, communicates with the server for authentication, and coordinates with the POS system to complete transactions, thereby enabling mobile checkout while maintaining security protocols.
3Illumination intensity
If digital signage is deployed in retail environments, then brand visibility is improved, but utilization of mobile devices proximate to signage for targeted sales stimulation remains underexploited
Solution Approach 1:
The system implements feedback by detecting mobile devices in proximity to digital signage using location services. When a consumer's mobile device is detected near specific signage, the system can trigger targeted promotions, send push notifications with personalized offers, or modify the signage content dynamically based on the consumer's profile and purchase history, thereby converting passive brand visibility into active targeted sales stimulation.
Data Source
AI summary
An apparatus, system and method of stimulating a retail transaction. The apparatus, system and method may include obtaining, via an opt-in to an in-store wireless network, of consumer device data regarding a plurality of consumer mobile devices, the consumer data comprising device use data, prior purchase data, and location data; receiving video surveillance data related to at least one consumer having the consumer device data; providing digital signage data to a plurality of in-store items available for purchase; interrelating, from at least one non-transitory computer-readable medium storing at least the consumer device data, the video surveillance data, and the digital signage data, of at least the consumer device data, the video surveillance data, and the digital signage data by at least one computing processor; and applying, by the computing processor, of a plurality of business rules to the interrelated datas to communicate uniquely with a one of the at least one consumers via at least the digital signage.